1. Experienced with Walmart Central Fill process and displayed great versatility both while working and providing coverage when needed2. Expert at inventory control and establishing proper workflow in community pharmacyEfficient at leading CQI meetings to address systematic issues within the pharmacy 3. Achieved the best Dashboard Metric Score in a district of 15+ stores in February and March 2018 while with Publix Pharmacy 4. Experienced in resolving prior authorizations issues - specifically denials, by collaborating with insurance companies to provide physicians with formulary alternatives 5. Addressed cost concerns of expensive medications by educating patients with cost-effective alternatives from the same drug class within the plan’s formulary 6. Knowledgeable at improving STAR rating factors of third-party plans (including Medicaid and Medicare plans) by performing MTM services and 60-100 outbound adherence calls daily to help targeted patients overcome identified barriers with patient counseling