Jack Heappey Email & Phone Number

Derby, Gb

Derby, Gb

In this role, I focus on the implementation of Micad compliance tools across numerous NHS Trusts and large universities. My responsibilities encompass the entire go-live process, which includes:- Data manipulation in Excel - Project management- Managing deadlines/targets- Providing comprehensive training during and after the project. Moreover, I effectively manage over 50 customer accounts, adeptly handling tasks such as quoting for new business, general client support and adapting to new software quickly and efficiently.

Matlock, England, United Kingdom

I took on the challenge of becoming a Trainee Manager at Gulliver's Kingdom, where I gained valuable experience in leading diverse teams in different departments. My adaptability and problem-solving skills were put to the test as I managed customer complaints and found effective solutions to address their concerns. My tenure involved rotational placements within all four parks across the uk, allowing me to grasp the intricacies of operations in areas like the complaints hotline department, hotel, catering, park maintenance, and ride safety. During a busy holiday period, I successfully led a team of 10 staff members within a catering unit, ensuring smooth operations and motivated staff.

Derby, United Kingdom

I spent valuable years as a Customer Assistant at Morrison's while at university. This role significantly enhanced my interpersonal skills, as I interacted with diverse customers daily. Working collaboratively with a small team, I found fulfillment in achieving collective goals. My responsibilities encompassed various areas such as the café department, checkouts, oven fresh department, salad bar, and shelf stocking. My flexibility and can-do attitude led to a unique opportunity during the Covid-19 pandemic, where I took on the role of a delivery driver, serving vulnerable customers with dedication. Recognizing my leadership capabilities and comprehensive understanding of the café department, I was appointed as a supervisor, training new starters and building strong relationships with colleagues

(Ba, Hons) Business Management

Software Design And Development, Distinction Distinction Distinction ( Ddd )