Jack Jeevan Email & Phone Number

Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Universal trained in all UOB Bank products. e.g. Credit Cards, Banking Accounts, Loans, Merchant Sales, etc- Assist customer based in Singapore - Keep track and follow up on the needs of the bank's clients - Provide efficient service by ensuring client's concern are resolved and feedback are taken. - Raise concern to higher management for high risk concern which may effect the client and the bank -

Kuala Lumpur, Malaysia

-To assist on existing reservations based on queries and concerns faced by guest around the world.- To better understand the transactions made within the company and hotels around the world.-To assist with content error escalations which may have displayed wrongly on Agoda website. -Handle complaints from guests around the world based on the property guest are residing at. -To assist on providing crucial solutions when guest are having difficulties at the property. -Assist on providing suggestions on where can guests make reservation when at a different providence/country. -Follow up on urgent cases such as complaints from guests with the respective and to provide an accurate solution which benefits the guest.

Shah Alam, Selangor, Malaysia

- Attract potential customers by answering product and service questions - Suggesting information about other products and services - Open customer accounts by recording account information and to maintain customer records by updating account information. - Clarifying the customer's complaint , determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution.- Maintains financial accounts by processing customer adjustments - Reply top priority customer emails based on customer complaints and needs - Troubleshoot technical issues faced by customer during downtime of service and to ensure services are back up at the first take - Follow up on urgent cases with respective teams and to provide the accurate advise to the customer

Kuala Lumpur, Malaysia

Handle inbound calls and make outbound calls for follow up cases. Assist customer from Asia Pacific regionAssist customers on basic and advance troubleshooting for iOS devices ( APPLE ) Advice customers on latest products of AppleAssist customer on device warranty related issues.

Accounting

Education record