Jack Kelleher Email & Phone Number

New York, Ny, Us

Toronto, Ontario, Canada

Betstamp offers a comprehensive mobile and web-based platform tailored for individuals deeply engaged in sports betting. The platform is designed to address the challenges encountered by sports bettors on a daily basis. Betstamp sets itself apart by providing users with a suite of essential information and tools, empowering them to make informed decisions and enhance their chances of success in the dynamic world of sports betting.Betstamp also partners with sportsbooks across Canada & the USA,which was the main responsibility of mine while working at the company.Responsibilities:- Oversee and manage key client management activities for a portfolio of 50+ affiliate customers across North America.- Develop and maintain detailed analytics of partner metrics to gain insights into overall customer health.- Proactively implement corrective measures to ensure a consistently high level of customer satisfaction.- Monitor regulatory data to ensure compliance in existing markets and facilitate swift entry into new markets.- Proactively prospecting and sourcing new partners, focusing on consistently onboarding new partners to expand our business network.Accomplishments:- Conduct strategic sales calls with both new and existing partners, skillfully negotiating improved deal terms.- Manage invoicing and accounts receivable processes for revenue exceeding $1M, delivering month-end reports with actionable insights for senior management, contributing to notable financial performance improvements.- Collaborate cross-functionally with DevOps to deliver process improvements, particularly focusing on reporting data accuracy. - Consistently achieved the monthly target by successfully onboarding 2 new partners per month for a period of 5 months. This effort resulted in the addition of 10 net new partners to our network, contributing significantly to the company's growth. The successful collaboration with these new partners generated an Annual Recurring Revenue of $150,000k.

Cork, County Cork, Ireland

Responsibilities:- Coordinated initial workshops and interviews with relevant external stakeholders, serving as the primary liaison across 3 separate client engagements.- Conducted thorough reviews of client documentation, processes, and implemented technologies to identify strengths and critical constraints within their cybersecurity ecosystems.- Assisted in the development of comprehensive NIST cybersecurity maturity analysis reports, highlighting pivotal projects aimed at enhancing cybersecurity efficiency.- Facilitated the transition from ad-hoc to clearly defined and efficient cybersecurity practices, achieving successful implementation across 3 clients.Accomplishments:- Provided post-acquisition integration support for two large multinational pharmaceutical clients' Data Privacy teams.- Conducted a comprehensive review of processes, playbooks, tools, and operating models to assist in the future-state design for the consolidated Data Privacy function.- Collaborated closely with stakeholders from both Data Privacy teams to implement a standardized Incident & Breach reporting process.- Delivered presentations to employees, including senior management, on the functionality of the new process and conducted Q&A sessions during the rollout phase.

County Cork, Ireland

County Cork, Ireland

Responsibilities: -Worked with the Audit team to review financial statements, ensured compliance, and contributed to the documentation of audit procedures. Analyzed pension plans and assisted in reviewing related documentation.- Interacted with clients, addressed inquiries, and contributed to client presentations.- Collaborated with team members to achieve project goals. Maintained accurate documentation, identified process improvement opportunities, and contributed to enhancing team processes.- Collaborated with the Cyber for Private Business team to assess clients' cybersecurity posture, analyze vulnerabilities, and provided enhancement recommendations.Accomplishments:- Contributed to the establishment of the "Cyber for Private Business" function within the advisory department, an initiative that hadn't previously existed.- Achieved proficiency in professional client interaction through attentive observation of senior management practices.- Successfully contributed to pension audits, meticulously ensuring accuracy and compliance.

Wilton, Co. Cork

Responsibilities:- Leveraged extensive golf expertise to provide unparalleled customer service, ensuring a tailored and informed shopping experience for patrons at American Golf.- Proactively upsold products, applying strategic sales techniques to boost revenue and achieve sales targets.- Offered personalized recommendations to customers, showcasing in-depth product knowledge and fostering a positive buying journey.- Contributed to the overall success of the sales team by consistently exceeding sales goals and targets.- Collaborated with team members to enhance the overall shopping environment, fostering a culture of excellence and customer satisfactionAccomplishments:- Received consistent positive feedback from customers for expert guidance and personalized service.- Successfully exceeded quarterly sales targets by consistently implementing effective upselling strategies.- Recognized for achieving high customer satisfaction scores due to personalized service and knowledgeable recommendations.

Ballincollig, Co. Cork