Jack Kinsey Email & Phone Number

Maidstone, Gb

Maidstone, England, United Kingdom

Maidstone, England, United Kingdom

Caring for a family member during ill health

Faversham, Kent

Dartford, Kent

Responsibility for requests from existing and new clients for equipment supply and installations of audio visual equipment. Typical installations involve amongst other hardware; large format display devices, video/ audio conferencing, IPTV, digital signage, audio/ video routing and control systems Crestron/AMX/Extron.Day to day work involves discussing requirements with clients and making recommendations, creating costing documents, producing quotations, receiving and sending orders for processing and following up with clients.Listen to the requirements of clients and interpret their needs, make recommendations and provide detailed proposals. Prepare quotations and proposals using internal documents and tools whilst following defined policies, procedure and guidelines.Develop new opportunities for the sale of systems and products from designated existing and new clients with the aim of increasing turnover from those clients and improving margin. Develop strategies to develop the sales business, Help with all department sales support tasks designated by the Team Manager, including on occasion, helping the senior sales consultants.

West Malling, Kent

Responsibility for all aspects of room based and desktop videoconferencing in Europe including overseeing the installation of equipment, project management, coaching and mentoring local contacts and liaison with external suppliers to ensure projects are delivered on time and to defined budgets.Supported and configured Polycom RMX, CMA and DMA hardware for over 300 video enabled sites.Installed and configured Polycom Group Series, Polycom PTC control devices and HDX Videoconference systems from desktop to room based systems.Primary responsibility for installation and configuration of Polycom VBP firewall units on customer site for 500 users.Implementation and end-user training of Polycom PCO tool to allow better, faster and more convenient customer experience using video and classroom training for over 100 end users.Supported Executive and senior management Video Conferences including executive briefing, coordination of room and presentation setup, liaison with Global team members and technical troubleshooting.

West Malling, Kent

Position and responsibilities transferred to TCS from Kimberly-Clark.

West Malling, Kent

Managed network Infrastructure upgrades across EMEA affecting 20,000 users including analysis of Cisco equipment against current standards, consultation with local technical support, performing equipment configuration and ensuring change control is adhered to with minimal disruption to the business.Maintained Avaya CM5.2 and Alcatel Omni PCX4400 including IP Telephony in BAU support team for over 6,000 end users across the EMEA region.Global contact for monitoring, technical troubleshooting and the creation / maintenance of documentation including site diagrams and Network designs for a Global Network Infrastructure consisting of more than 390 connected sites, involving close working relationships with Global based counterparts and Local site support teams.Design and rollout of wireless network infrastructure including site surveys at office locations in the U.K and Germany affecting over 400 employees ensuring projects were completed on time and within agreed budgets. Managed the rollout, troubleshooting and executive support of 800 mobile Smartphone devices in Europe. Achieved by analysing user requirements, cost analysis and device configuration.Telephony support tasks including managing external suppliers, working with local contacts to install systems and providing stakeholder analysis.Project management, change control and operational support of various hardware replacement upgrades throughout the European region ensuring all national stakeholders are kept abreast of on-going progress increasing employee effectiveness and reducing Total Cost of Ownership.Extensive use of Global Performance Manager and Clarity systems for Project and Time management. Skills gained include risk assessment, use of milestones and review meetings to ensure project completion, ability to use Evaluation tools to highlight improvement areas for future initiatives.

West Malling, Kent

Daily operational responsibilities for the Global Network incorporating over 390 locations and over 57,000 users including customer facing issue resolution, liaison with Global Helpdesk and building close working relationships with diverse teams on such matters as user creation and deletion, group manager administration and access troubleshooting.Project managed security portion of SAP catalogue ordering and stock control system implementation into Eastern Europe affecting over 500 users in six countries. This included access configuration and new user account creation.Windows NT administration skills including the extensive use of Active Directory, RAS, Group Manager, Lotus Notes and Windows Exchange.Experienced in all Security aspects of SAP implementation and operations including User administration, role changes and creation, troubleshooting and incident management.

Northfleet, Kent

Using specialist machinery tested family care products to provide analysis data to European product development teams to reduce costs and improve products such as Andrex, Kleenex and Fiesta.Provided group training to Mill based users on quality control, use of testing machinery and procedure, followed up with One to One sessions on request.Developed step by step user guides for mill based personnel on testing methods and best practices to improve productivity and reduce product waste.