Jack Lam Email & Phone Number

Hong Kong

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Overseeing all incoming and outgoing project documentation
• Conducting project review and creating detailed reports for executive staff

Hong Kong

• Setting goals for performance and deadlines in ways that comply with company's plans and vision.
• Organizing workflow and ensuring that employees understand their duties or delegated tasks.
• Monitoring employee productivity and providing constructive feedback and coaching.

Hong Kong

• Prepare, schedule, coordinate and monitor the assigned engineering projects
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
• Interact with the clients to interpret their needs and requirements and represent them in the field
• Perform overall quality control of the work and report regularly on project status
• Assign responsibilities and mentor project team
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support

Hong Kong

• Senior Customer Engineer and be responsible to:
• Configure and install server grade equipment and software according to pre-defined standard and convention. This includes hardware and software configuration, applying patches, service packs and other customized.
• Diagnose and resolve problems encountered during hardware and software installation and subsequent operation
• Hardware maintains for server grade equipment, this includes field servicing, diagnose and troubleshooting
• On-going learning new technological and provide technical document for enhance the overall capacity

Hong Kong

• Senior Customer Engineer and be responsible to:
• Provide the server, storage, switch, software product installation and maintenance services for various customers.
• Diagnose and resolve problems encountered during hardware and software installation and subsequent operation
• Providing Internal training of junior level field engineers.
• Arrangement and develop guidelines for junior level field engineers.

Hong Kong

• Customer Engineer and be responsible to:
• Provide the PC, Laptop product installation and maintenance services for various customers.
• Diagnose and resolve problems encountered during hardware and software installation and subsequent operation

Bssc(Hons) In Psychology Stud, Social Science

Certificate, Pmp Project Management Certificate

Completed the PMP Course

Diploma, Computer Science