Jack Lamantia

Jack Lamantia Email and Phone Number

Accomplished Operations, Client Services, Business Development, Change Agent, and Leadership Professional.
Jack Lamantia's Location
Clemmons, North Carolina, United States, United States
Jack Lamantia's Contact Details

Jack Lamantia work email

Jack Lamantia personal email

About Jack Lamantia

Leadership professional with over 20 years of experience in the Workers Compensation, Managed Care and Auto Liability insurance industries. I drive and deliver progressive results through my extensive experience in a variety of environments; strategic planning, account management, leadership development & coaching, budgeting, implementations, and vendor selection. Experienced in leading front and back office operations. I've developed, conceptualized and directed organizational change and restructured processes and workflows to gain efficiencies.Specialties: Leadership Development, Process Improvements, Implementations, Account Management, Operations, Strategic Planning, Call Centers, Medical Bill Review, Managed Care, Customer Service, Vendor Management, Collaborative Problem Solving, Compliance, Relationship Building

Jack Lamantia's Current Company Details

Accomplished Operations, Client Services, Business Development, Change Agent, and Leadership Professional.
Jack Lamantia Work Experience Details
  • Berkley Medical Management Solutions (A Wr Berkley Company)
    Assistant Vice President - Business Development
    Berkley Medical Management Solutions (A Wr Berkley Company) Apr 2015 - Sep 2018
    Responsible for identifying prospective client companies goals, objectives, and needs.Collaboratively facilitating the development of programs to meet client companies needs.Leading and facilitating implementations and on-boarding.Championing client companies on-going and changing goals, objectives, and needs throughout the entire organization.On-going account management. Stewardship meetings, client results, customer service, new products and services implementations, training, education and issues resolution.
  • Berkley Medical Management Solutions (A W.R.Berkley Company)
    Assistant Vice President - Cost Containment
    Berkley Medical Management Solutions (A W.R.Berkley Company) Jul 2014 - Apr 2015
    Greensboro/Winston-Salem, North Carolina Area
    Responsible for all aspects of Medical Bill Review Department and Customer Service Call Center
  • Key Risk Management Services (A W.R.Berkley Company)
    Assistant Vice President - Central Processing Center
    Key Risk Management Services (A W.R.Berkley Company) Sep 2011 - Jul 2014
    Greensboro/Winston-Salem, North Carolina Area
    Responsible for all aspects of the department, which included: Claims Support, Customer Service Call Center, Claims Intake, Claims Adjuster Admin Support, Medical Bill Data Entry, Policy Services - New Business/Quote data entry, Cancellations/Reinstatements, New Business Packets, Mail Room Scanning & Indexing Operations, and Premium Audit.
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  • Key Risk Management Services (A W.R.Berkley Company
    Operations Manager
    Key Risk Management Services (A W.R.Berkley Company Jun 2007 - Oct 2011
    Greensboro/Winston-Salem, North Carolina Area
    Responsible for all aspects of the department, which included: Claims Support, Customer Service Call Center, Claims Intake, Claims Adjuster Admin Support, Medical Bill Data Entry, Mail Room Scanning and Indexing Operations.
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  • Gmac Insurance
    Customer Service Manager - Policy Services And Sales
    Gmac Insurance 1992 - 2007
    Greensboro/Winston-Salem, North Carolina Area
    Held a variety of positions with increasing responsibilities.Customer Service Manager - Policy Services and Sales:Oversee the administrative, operational and service functions of the Agency, Direct Service and Sales Contact Centers, Policy Services Scanning & Indexing, Premium Billing and Bad Debt teams.Claims Operations Manager - Claims Centralized Services DepartmentResponsible for leading the small claims team, glass program, claims records & storage, claim check processing, and claims support functions.Claims AdjusterHandled telephonic non-standard auto liability claims.
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Jack Lamantia Skills

Insurance Customer Service Microsoft Excel Process Improvement Risk Management Management Strategic Planning Team Building Account Management Sales Training Leadership Customer Satisfaction Project Management Analysis Team Leadership

Jack Lamantia Education Details

Frequently Asked Questions about Jack Lamantia

What is Jack Lamantia's role at the current company?

Jack Lamantia's current role is Accomplished Operations, Client Services, Business Development, Change Agent, and Leadership Professional..

What is Jack Lamantia's email address?

Jack Lamantia's email address is jj****@****aol.com

What schools did Jack Lamantia attend?

Jack Lamantia attended Appalachian State University.

What skills is Jack Lamantia known for?

Jack Lamantia has skills like Insurance, Customer Service, Microsoft Excel, Process Improvement, Risk Management, Management, Strategic Planning, Team Building, Account Management, Sales, Training, Leadership.

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