Principal - Listen. Listen to clients. Listen to clients and formulate solutions which satisfies clients. Run day to day operations of law firm.

Listen. Size up clients' situation and find best solution.

Managed operations at 84 room hotel with a staff of 21. Full P&L responsibility. Developed and executed turn-around of troubled property by focusing on team trust and staff satisfaction leading to improved customer satisfaction. • Our team brought property from $60,000 monthly loss to $2,000 monthly net profit after 9 months.• Developed strategic plan to improve market share in competitive set. Successfully led staff to changes consistent with strategy. • Established guidelines for optimal inventory levels. Implemented just-in-time supply delivery.• Managed transition and training of staff between different MIS systems. • Improved revenue by 32%.• Recognized areas of efficiency in expense base. Eliminated 16% of expenses.• Improved quality rating to 97%. Recognized as one of three best hotels in market area.

Managed operations for start-up import business which marketed furniture, fixtures, and equipment to the hospitality industry. Developed plan to import lower cost goods into target market.• Communicated to shareholders the market for import business. Analyzed feasibility of business and created viable business plan.• Identified and developed alliances with hospitality and retail partners. Developed competitive landscaping in wholesale sector, identified complimentary players; developed good relationships with these players and developed partnerships.