Placing Talent delivers recruitment and staffing solutions across a range of specialist disciplines. We started our journey in 2014, focussed on the supply of clinical coding staff to support the NHS on a contract basis. Today Placing Talent delivers bespoke recruitment solutions across Non-Medical Non-Clinical Healthcare, Accountancy & Finance, Sales & Marketing and MedTech.

Addland is a online platform making it easy to find, research, buy or sell land. From individuals to land professionals, Addland is designed to be a one-stop destination in the land buying / research process.A start up tech / SAAS company formed in 2021. As a Business Development Manager, I was given the opportunity to help build, nurture and support customer growth in the companies infancy stage.

• Proactively contacting existing customers to establish and build relationships.• Interpret and explain customers data to help explain the value of our product and ROI.• Utilising internal tools and data to help add value to our proposition.• Deliver new Rightmove initiatives to customers.• Identify new business opportunities, present and close with a bespoke advertising solution.• Conduct relevant product and service training with customers.• Be the point of contact to answer customer queries, resolve problems and provide solutions to resolve re-occurring issues.• Identify training opportunities to support the relationship and deliver.• Recording information in relevant databases and ensure CRM’s are kept up to date for customer journey.

One of my shorter roles at Rightmove, but one which was a stepping stone for me…Responsible for training and providing full insight to the Rightmove professional back-end product to all new customer acquisitions. Whilst in this role, I was in charge of an account base of 200 Estate Agents for the first six months of their membership with the portal, holding down four different contact stages throughout with each account. This was to allow the client, the opportunity to get off to the best start and know the capabilities of what the Rightmove product provides and can deliver if used to its full potential.During my short time in this role, I was of course able to recommend marketing opportunities if I truly believed it would benefit the customer but it wasn’t an essential part of my role, thus meaning I had the freedom to not pitch if it wasn’t suitable. Although that was the case and there wasn’t the sales pressure, I found myself delivering product recommendations frequently which customers were finding to deliver a ROI almost immediately. Presenting the results back to the customer was one of my favorite parts of the role, as with having access to data which backed up my story, allowed me to deliver a solid statement and instilled trust in not only me, but the product and what Rightmove can offer. All of which aided and helped me to move into my next role…

• Fluent use of email, telephone and data entry systems to ensure data is secure and kept up to date at all times.• Attention to detail approach to ensure a timely and satisfactory result to all customer queries• Understanding the needs, assessing the solutions and delivering results on a consistent basis. All in a fast paced environment• The willingness to go above and beyond to ensure workload was maintained at a healthy rate and our customer base still received the same level of care and attention required• The ability to ensure I deliver the correct result time after time. This may require me to go out of my comfort zone to get the the information required to deliver back to our customers

Whilst on a career break travelling through Southeast Asia and Australia, I had the opportunity to work at Make It Cheaper in central Sydney as a Business Energy Broker. A large part of my role was to proactively contact and build relationships with SMEs throughout Australia offering business owners pricing solutions for their electricity and gas bills.