- Increased operational efficiency by 400% through the creation and implementation of new systems (database and automation), and integrated with legacy systems- Ran internal Proof-of-Concepts (POCs) that led to successful adoptions of solutions, resulting in receiving funding for technical projects- Served as the System Administrator for the organization's technology systems- Leveraged various data visualization tools and strategies for reporting and presentations- Translated business goals and needs into technical requirements for database design leading to the development of solutions leveraging Airtable's various platform features- Managed and recorded all financial transactions in a GAAP-conforming manner- Provided technical support using text, audio, and video formats by simplifying complex capabilities

Academy Graduate:8-week intensive PreSales professional program focused on developing competency in Discovery, Demos, and Consultative Sales.

・Lead a program team of 8-12 project leaders and stakeholders to develop effective program and project plans for 3+ years, supporting 40+ active members implementing key initiatives・Presented at live and virtual conferences/events to 100+ diverse audience members・Architected customized solutions to solve pain points and helped organization achieve desired outcome by increasing enrollment 30% YoY

・Demonstrated and taught challenging music tech software to 200+ students each year, allowing them to express their creativity・Leveraged technology and software to solve huge roadblock during remote learning, resulting in performance reaching 7x the usual audience number・Provided meaningful and constructive feedback to team members (orchestra members) in 1-1 and small group settings, and motivate them to continuously improve their performance・Used active listening to build rapport with musicians

• Investigated known and unknown pain points• Led end-to-end project delivering a cloud-based inventory management solution, resulting 65% increased productivity• Monitored and coordinated program resources • Authored and implemented new program policies and processes

Delivered 1-1 lessons to adult learners using research based instructional strategies