• Managed lease data transfer from a legacy database to a new system, updating key data, dates and critical contract terms • Utilized Salesforce to analyze detailed equipment leases for 100% accuracy prior to sending customers lease agreements • Calculated monthly lease payments to confirm billing system data accuracy and resolve customer billing discrepancies• Provided timely and professional customer service to over 2,000 leasing customers utilizing organizational, communication, teamwork, and problem solving skills to maintain customer satisfaction and loyalty• Assisted customers with lease buyouts and general inquiries; processed buyouts for other customer service team members • Managed research project to match vehicles with lessee using VIN numbers and databases including Salesforce

• Taught more than 60 campers each summer primary lifesaving techniques to prepare them for pre-lifeguard certification • 100% of campers trained earned pre-lifeguard certification• Coordinated with swim staff to maintain camper safety by monitoring activity and enforcing water safety measures

• Maintained safety of swim team members at all times by remaining vigilant and implementing water safety rules • Effectively communicated with swim team members using verbal commands, and whistle

• Taught more than 60 campers each summer primary lifesaving techniques to prepare them for pre-lifeguard certification • 100% of campers trained earned pre-lifeguard certification• Coordinated with swim staff to maintain camper safety by monitoring activity and enforcing water safety measures