Jack Lodge Email & Phone Number

Chelmsford, England, United Kingdom

I have recently started a dynamic and active role as a Community Manager to expand our growing team and community here at Niorun. As Community Manager, I am the effective face and voice of our brand, responsible for managing and engaging with our online community, creating and maintaining a positive and interactive environment, and driving community growth and engagement for our player base.• 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: As Community Manager I actively engage with community members across various platforms, including social media, forums, and our website. Responding to comments, questions, and concerns in a timely and professional manner in accordance with our company's ethos.• 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧: Sharing engaging content, including posts, updates, newsletters, and more, to keep the community and team informed and involved. • 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐚𝐧𝐝 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬: I gather feedback from the community and provide insights to internal teams to help improve our products and services. I monitor community sentiment and report on key metrics.• 𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧: I manage and mediate conflicts within the community, ensuring a respectful and inclusive environment for all members.• 𝐆𝐫𝐨𝐰𝐭𝐡 𝐚𝐧𝐝 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Developing and implementing strategies to grow the community, increase engagement, and enhance the overall community experience for the playerbase.

Chelmsford, England, United Kingdom

I am currently working as a VR QA Analyst on Tier One: Direct Action (TO:DA), a cutting-edge VR FPS milsim VR FPS game. In this role, I ensure the highest quality gaming experience for our players.𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:𝐆𝐚𝐦𝐞 𝐓𝐞𝐬𝐭𝐢𝐧𝐠: Perform comprehensive testing of Tier One: Direct Action, including functionality, performance, and VR-specific features to identify bugs, glitches, and areas for improvement.𝐁𝐮𝐠 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠: Document and report bugs with steps to reproduce. Collaborate with developers to resolve critical issues.𝐕𝐑 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Assess VR performance, including frame rates, latency, and user experience. Provide feedback to enhance VR immersion and gameplay.𝐑𝐞𝐠𝐫𝐞𝐬𝐬𝐢𝐨𝐧 𝐓𝐞𝐬𝐭𝐢𝐧𝐠: Conduct regression testing to verify that previously identified issues have been resolved and that new updates have not introduced new problems.𝐔𝐬𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Provide feedback on UI and UX design for intuitive interaction. Evaluate the realism and immersive elements, ensuring military simulation aspects are accurate and engaging.𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Maintain detailed records of testing procedures, results, and feedback. Update test plans, test cases, and other QA documentation as needed to share with developers and other QA testers for alignment. 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Stay updated with the latest trends and best practices in VR gaming and quality assurance. Continuously seek opportunities to improve testing methodologies and processes.𝐀𝐛𝐨𝐮𝐭 𝐓𝐢𝐞𝐫 𝐎𝐧𝐞: 𝐃𝐢𝐫𝐞𝐜𝐭 𝐀𝐜𝐭𝐢𝐨𝐧: TO:DA is a highly realistic VR FPS military simulation game that puts players in the boots of elite special forces operatives. It offers an immersive experience with meticulously designed environments, accurate military equipment, and intense PvP and PvE combat scenarios.

Chelmsford, England, United Kingdom

Worked as a QA Analyst for Downpour Interactive for just over 2 years, worked from the start on the Oculus Quest and PCVR (both HTC Vive and Valve Index) release of the VR game 'Onward' and am accredited in it as a QA Analyst. I learned a massive amount and gained some life long friends that I still maintain regular contact with, our QA team was unforgettable.Job Duties• Tested the software thoroughly to identify bugs, glitches, and other issues. • Created comprehensive test cases for in-VR testing.• Executed test cases manually and/or through automated testing tools.• Collaborated with developers to reproduce and debug issues found during testing.• Documented and prioritize bugs based on severity and impact on gameplay experience.• Conducted regression testing to ensure previously fixed issues remain resolved.• Provided feedback on game design and user experience from a quality assurance perspective.• Performed compatibility testing across different VR platforms and devices.• Stayed up-to-date with the latest VR technologies and industry trends.• Worked closely with other QA analysts and developers to maintain a high level of product quality.• Assisted in the creation and maintenance of QA documentation, including bug reports, and testing metrics.Job Skills:• Strong understanding of VR hardware, software/platforms (Oculus Rift, HTC Vive, Valve Index).• Proficiency in using bug tracking and test management tools (Jira, Trello).• Ability to write clear and concise bug reports and test documentation to a high standard.• Attention to detail and a passion for delivering high-quality VR experiences.• Familiarity with virtual reality development tools and engines (e.g., Unity.)• Ability to adapt to a dynamic work environment.• Strong problem-solving and analytical skills.• Flexibility to work most hours to cater to other time zones and meet project deadlines.• Strong enthusiasm for virtual reality technology and gaming industry trends.