Jack Lodge

Jack Lodge Email and Phone Number

Community Manager @ Niorun Studios & QA Analyst | TIER ONE: DIRECT ACTION | VR Specialist @ Niorun Studios
Jack Lodge's Location
Chelmsford, England, United Kingdom, United Kingdom
About Jack Lodge

As a Quality Assurance Analyst, I elevate our latest games like Onward and TIER ONE: DIRECT ACTION to higher levels of quality, ensuring a seamless and immersive experience for our community. Using tools like Jira Service Desk, I pinpoint and rectify game intricacies, enhancing playability and performance for all players, cooperating with developers and leads to do so. I have over 2.5 years experience as a QA Analyst, especially for VR titles. Transitioning to Community Manager, my focus is on fostering a positive, interactive environment, where players' voices are heard and valued. My analytical skills, honed through quality assurance, now help to serve to analyze community feedback, driving engagement and satisfaction. I am committed to maintaining the integrity of our experiences and the vitality of our player community.

Jack Lodge's Current Company Details
Niorun Studios

Niorun Studios

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Community Manager @ Niorun Studios & QA Analyst | TIER ONE: DIRECT ACTION | VR Specialist
Jack Lodge Work Experience Details
  • Niorun Studios
    Community Manager
    Niorun Studios Jul 2024 - Present
    Chelmsford, England, United Kingdom
    I have recently started a dynamic and active role as a Community Manager to expand our growing team and community here at Niorun. As Community Manager, I am the effective face and voice of our brand, responsible for managing and engaging with our online community, creating and maintaining a positive and interactive environment, and driving community growth and engagement for our player base.โ€ข ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐„๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ: As Community Manager I actively engage with community members across various platforms, including social media, forums, and our website. Responding to comments, questions, and concerns in a timely and professional manner in accordance with our company's ethos.โ€ข ๐‚๐จ๐ง๐ญ๐ž๐ง๐ญ ๐‚๐ซ๐ž๐š๐ญ๐ข๐จ๐ง: Sharing engaging content, including posts, updates, newsletters, and more, to keep the community and team informed and involved. โ€ข ๐…๐ž๐ž๐๐›๐š๐œ๐ค ๐š๐ง๐ ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ: I gather feedback from the community and provide insights to internal teams to help improve our products and services. I monitor community sentiment and report on key metrics.โ€ข ๐‚๐จ๐ง๐Ÿ๐ฅ๐ข๐œ๐ญ ๐‘๐ž๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง: I manage and mediate conflicts within the community, ensuring a respectful and inclusive environment for all members.โ€ข ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐š๐ง๐ ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒ: Developing and implementing strategies to grow the community, increase engagement, and enhance the overall community experience for the playerbase.
  • Niorun Studios
    Quality Assurance Analyst
    Niorun Studios Apr 2024 - Nov 2024
    Chelmsford, England, United Kingdom
    I am currently working as a VR QA Analyst on Tier One: Direct Action (TO:DA), a cutting-edge VR FPS milsim VR FPS game. In this role, I ensure the highest quality gaming experience for our players.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:๐†๐š๐ฆ๐ž ๐“๐ž๐ฌ๐ญ๐ข๐ง๐ : Perform comprehensive testing of Tier One: Direct Action, including functionality, performance, and VR-specific features to identify bugs, glitches, and areas for improvement.๐๐ฎ๐  ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ : Document and report bugs with steps to reproduce. Collaborate with developers to resolve critical issues.๐•๐‘ ๐๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐Ž๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง: Assess VR performance, including frame rates, latency, and user experience. Provide feedback to enhance VR immersion and gameplay.๐‘๐ž๐ ๐ซ๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐“๐ž๐ฌ๐ญ๐ข๐ง๐ : Conduct regression testing to verify that previously identified issues have been resolved and that new updates have not introduced new problems.๐”๐ฌ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž: Provide feedback on UI and UX design for intuitive interaction. Evaluate the realism and immersive elements, ensuring military simulation aspects are accurate and engaging.๐ƒ๐จ๐œ๐ฎ๐ฆ๐ž๐ง๐ญ๐š๐ญ๐ข๐จ๐ง: Maintain detailed records of testing procedures, results, and feedback. Update test plans, test cases, and other QA documentation as needed to share with developers and other QA testers for alignment. ๐‚๐จ๐ง๐ญ๐ข๐ง๐ฎ๐จ๐ฎ๐ฌ ๐ˆ๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ž๐ฆ๐ž๐ง๐ญ: Stay updated with the latest trends and best practices in VR gaming and quality assurance. Continuously seek opportunities to improve testing methodologies and processes.๐€๐›๐จ๐ฎ๐ญ ๐“๐ข๐ž๐ซ ๐Ž๐ง๐ž: ๐ƒ๐ข๐ซ๐ž๐œ๐ญ ๐€๐œ๐ญ๐ข๐จ๐ง: TO:DA is a highly realistic VR FPS military simulation game that puts players in the boots of elite special forces operatives. It offers an immersive experience with meticulously designed environments, accurate military equipment, and intense PvP and PvE combat scenarios.
  • Downpour Interactive
    Quality Assurance Analyst
    Downpour Interactive Apr 2019 - Apr 2021
    Chelmsford, England, United Kingdom
    Worked as a QA Analyst for Downpour Interactive for just over 2 years, worked from the start on the Oculus Quest and PCVR (both HTC Vive and Valve Index) release of the VR game 'Onward' and am accredited in it as a QA Analyst. I learned a massive amount and gained some life long friends that I still maintain regular contact with, our QA team was unforgettable.Job Dutiesโ€ข Tested the software thoroughly to identify bugs, glitches, and other issues. โ€ข Created comprehensive test cases for in-VR testing.โ€ข Executed test cases manually and/or through automated testing tools.โ€ข Collaborated with developers to reproduce and debug issues found during testing.โ€ข Documented and prioritize bugs based on severity and impact on gameplay experience.โ€ข Conducted regression testing to ensure previously fixed issues remain resolved.โ€ข Provided feedback on game design and user experience from a quality assurance perspective.โ€ข Performed compatibility testing across different VR platforms and devices.โ€ข Stayed up-to-date with the latest VR technologies and industry trends.โ€ข Worked closely with other QA analysts and developers to maintain a high level of product quality.โ€ข Assisted in the creation and maintenance of QA documentation, including bug reports, and testing metrics.Job Skills:โ€ข Strong understanding of VR hardware, software/platforms (Oculus Rift, HTC Vive, Valve Index).โ€ข Proficiency in using bug tracking and test management tools (Jira, Trello).โ€ข Ability to write clear and concise bug reports and test documentation to a high standard.โ€ข Attention to detail and a passion for delivering high-quality VR experiences.โ€ข Familiarity with virtual reality development tools and engines (e.g., Unity.)โ€ข Ability to adapt to a dynamic work environment.โ€ข Strong problem-solving and analytical skills.โ€ข Flexibility to work most hours to cater to other time zones and meet project deadlines.โ€ข Strong enthusiasm for virtual reality technology and gaming industry trends.

Frequently Asked Questions about Jack Lodge

What company does Jack Lodge work for?

Jack Lodge works for Niorun Studios

What is Jack Lodge's role at the current company?

Jack Lodge's current role is Community Manager @ Niorun Studios & QA Analyst | TIER ONE: DIRECT ACTION | VR Specialist.

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