Jack Long

Jack Long Email and Phone Number

Support Analyst - Touchtec Technology @ TouchTec Technology
london, greater london, united kingdom
Jack Long's Location
Greater London, England, United Kingdom, United Kingdom
About Jack Long

Experienced Support Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Customer Relationship Management (CRM), Windows Server, Management, Leadership, and Integration. Strong information technology professional with a Secondary School focused in Information Technology from Queen Elizabeth's Grammar School Faversham (UK).

Jack Long's Current Company Details
TouchTec Technology

Touchtec Technology

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Support Analyst - Touchtec Technology
london, greater london, united kingdom
Employees:
3
Jack Long Work Experience Details
  • Touchtec Technology
    Support Analyst
    Touchtec Technology Apr 2019 - Present
    London, England, United Kingdom
  • Kuoni
    Personal Travel Expert
    Kuoni Jan 2017 - Apr 2019
    Brent Cross Shopping Mall
  • Showworks
    Assistant
    Showworks Mar 2016 - Aug 2016
    Melbourne, Australia
    Hired as a workshop assistant working in a team to complete theatre and product sets, I also worked individually on ballet bars. Part of my job was to ensure that the workshop was kept clean and safe for all the workers. I was on hand to make sure the clients that visited our workshop were satisfied and well looked after. I had to manage my time effectively to complete all of the orders assigned to me during the week. In my spare time I created an instructional video to help customers build the sprung dance floors we made: https://www.youtube.com/watch?v=aHCW7n446GQ
  • Jack Long
    Working Holiday Travel
    Jack Long Nov 2015 - Feb 2016
    Exploring the world! Travelling around some of Australia and the Philippines!
  • Uxc Connect | Ready For What Comes Next
    Knowledge Transfer/Creation Specialist
    Uxc Connect | Ready For What Comes Next Jul 2015 - Oct 2015
    Sydney, Australia
    I transferred the whole IT helpdesk knowledge base consisting of 1300 articles for Ausgrid from Lotus Notes to Service Now. I finished the transfer two months ahead of schedule and continued in a team to create Endeavour Energy's knowledge base of about 700 articles from scratch. It involved a high attention for detail and quality for the articles regarding formatting, spelling and grammar. I made sure I kept my work consistent throughout my time at UXC Connect. I always tried to improve the efficiency and processes within the role by teaching others and working out new methods to use.
  • Clonakilla
    Winery Worker
    Clonakilla Jan 2015 - Apr 2015
    Canberra, Australia
    Many roles + skills include:Selling & running tastings with a partnerCleaning buildings, tanks and vehiclesPicking Bottling
  • Indesign Media Asia Pacific
    Data Entry And Advert Traffic Co-Ordinator
    Indesign Media Asia Pacific Nov 2014 - Dec 2014
    Surry Hills, Sydney
    Worked through roughly 400 client records per day putting them into a CRM from an Excel spreadsheet and business cards.Also collected and approved adverts for three magazines and two websites covering a position for Indesign.Worked with clients via phone and email to have their material submitted and checked as 'print ready' for the deadlines.
  • Risk Free Tv
    Production Assistant
    Risk Free Tv Sep 2014 - Oct 2014
    North Sydney/Northern Beaches
    Casual work coordinating TV commercial shoots. Includes client liaison, set styling and day planning.
  • Whitstable Library
    Casual Customer Support Assistant
    Whitstable Library Oct 2012 - Feb 2014
    Whitstable, Kent, Uk
    Working directly with the public processing any queries and providing essential information about the local area and content in the library. Using a till and money + card handling.Working as a team to get a checklist of jobs done.

Jack Long Skills

Crm Active Directory Microsoft Office Business Analysis Itil Lotus Notes Help Desk Support Vendor Management Integration

Jack Long Education Details

  • Queen Elizabeth'S Grammar School Faversham (Uk)
    Queen Elizabeth'S Grammar School Faversham (Uk)
    Information Technology

Frequently Asked Questions about Jack Long

What company does Jack Long work for?

Jack Long works for Touchtec Technology

What is Jack Long's role at the current company?

Jack Long's current role is Support Analyst - Touchtec Technology.

What schools did Jack Long attend?

Jack Long attended Queen Elizabeth's Grammar School Faversham (Uk).

What are some of Jack Long's interests?

Jack Long has interest in Science And Technology, Education, Environment.

What skills is Jack Long known for?

Jack Long has skills like Crm, Active Directory, Microsoft Office, Business Analysis, Itil, Lotus Notes, Help Desk Support, Vendor Management, Integration.

Who are Jack Long's colleagues?

Jack Long's colleagues are Mitchall Cowell, Ryan Groenewald, Ebonie Struss.

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