Effectively overhauling the teamwear section, implementing organisational changes to an online-based system, resulting in an improved wait time on orders by 25%, and accounts increasing by 125% within two years. Engaging in ‘buys’ with various tennis brand representatives, utilising strongcommunication and collaboration to double sales in this section in a one-year time period. Overseeing all operations and managing staff productively, working efficiently and maintaining a brand-upholding standard at all times, with an increase in sales by 20%. Providing comprehensive training and guidance to new employees, ensuring confidence within all aspects of their roles, including customer engagement and organisational practices.

• Working as the lead of TV graphics and stats within multiple Centre Court matches, including personal selection for the Women’s Final in 2022, performing effectively in a high-pressure environment with 4.5 million viewers. • Utilising extensive knowledge and experience to relay clear information and support to new team members regarding the graphics interface. • Maintaining exemplary communication and interpersonal skills when liaising regularly with colleagues and management at all levels.

• Establishing effective task prioritisation when working coding matches, before attending coaches’ meetings including in-depth analysis of clips and stats. • Regularly filming and coding matches at one of 28 ‘Category 1’ academies in the country. • Accompanying the team on tournaments across the country.