Jack M. Email & Phone Number

Service and relationship-focused support in retention of existing clients while simultaneously cultivating the development of new accounts in the professional building community. So too with manufacturing partners, where the focus is on vendor relationships and attendant program management. Technical and project support for Sales, Service, and Installation of architecturally-driven window and door products.Revenue growth through sales and partnership opportunities alike. Since 2017 this scope has broadened to include: wider personnel engagement, onboarding and recruitment; hiring/firing; new and ongoing employee training on process, product, and protocols; company-wide event planning and merchandise acquisition; varieties of engagement with and support of personnel and management across departments ranging from Sales to Service to Logistics.Trained in Field Sales beginning in 2013, specializing in high end custom homes and remodels of all scope and scale. Business Development at Medallion Industries included establishing new account relationships with professional builders and remodelers, onboarding new hires across all departments, participation and company representation at industry-related events [e.g. IBS] and in industry-ancillary organizations [e.g. NARI]. Attendant focus on vendor relations include new product display and literature updates, sartorial program development, service and warranty-related customer service solutions with both end user and manufacturer, and a strong personal emphasis on partnerships involving local craft practitioners and manufacturers whenever possible.Depth of product knowledge with a focus on the portfolios of our manufacturing partners as well as those from competitor offerings. Residential fenestration specialist. Extensive expertise in exterior and interior doors, millwork, moving glass walls, interior stair systems, and door hardware. Well-versed in existing standards, and engaged with changes and updates to local codes and building requirements for Oregon and Washington. Dedicated to providing tailored and considered customer experiences for builders, architects, designers, and homeowners. Specialized in creative and thoughtful product solutions for new construction and residential remodel projects. Industry veteran focused on long term goals within it. Skilled, adaptive, eager to learn, and constantly working on fundamentals of service, personnel engagement, departmental management, and program development.

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  Southern Oregon University

  English Language And Literature/Letters