At Jungle Scout, I served as a strategic partner to enterprise clients, guiding them through the complexities of ecommerce analytics and major online marketplaces. My role centered on consulting, problem-solving, and delivering actionable insights to drive client success and revenue growth. Highlights include:• Managed $3.47M ARR 59 account portfolio with an ACV of $59K, exceeding team average of $41K. Achieved 97% NRR exceeding team average of 82%. Consulted with Fortune 500 brands optimizing Amazon marketplace. • Consulted with Alibaba & Walmart on utilizing company’s Cloud/API market intelligence data for competitive analysis/benchmarking against Amazon’s performance. Results delivered 15% ARR expansion with Alibaba for company, plus increased Walmart new seller pipeline by 400 onboarding 70 high value Amazon sellers. • Collaborated cross functionally with product & data team developing an ROI analysis model for eCommerce ad spend & product placement, upselling customer by 10%. • Provided consulting and created strategic plans for client’s customized software usage & led the product adoption implementation process. Results upsold customers delivering increased client satisfaction, driving both client and company growth & profitability. • Built & leveraged relationships with client’s leadership to deliver $144K in additional ARR. • Created a strategy and drove the adoption of AI insights tool exceeding goal by 34%. • Managed numerous projects simultaneously handling scope, milestones, and deliverables.

At CommerceIQ, an AI-powered platform revolutionizing retail ecommerce management, I led customer success initiatives for Fortune 500 brands. My role focused on optimizing omnichannel retail media strategies, building strong client relationships, and delivering actionable insights. Highlights include:• Promoted from Customer Success Specialist.• Orchestrated a strategic overhaul for Kellogg’s omnichannel retail media, shifting from underperforming branded campaigns to a data-driven incremental sales approach. Worked jointly with their agency partner Publicis managing 2 analysts executing Search & DSP advertising strategy resulting in 93% increase in ad attributed sales, 33% reduction in cost-per-click, and 74% surge in ROI from ad spend. • Drove omnichannel revenue growth for clients through custom advertising campaign automation and data analytics, optimizing $20M in Amazon ad spend resulting in $72M in ad-attributed sales. • Managed $2M ARR portfolio of CPG, Toys, Health & Beauty, Home. Clients: Honeywell, Kellogg’s, Miele. • Supported eCommerce channels (Amazon, Walmart, Instacart, Target, Wayfair, Kroger) by optimizing advertising through tracking market share trends, share of voice, and KPI changes with strategic data insights. Delivered business reviews and budget and sales forecasts through slides and Tableau dashboards. Achieved NRR of 92%.

At Monks (AI agency of the Year), I managed ecommerce advertising and operations for a 13-brand portfolio, including Reebok and Godiva. This role required a strategic approach to forecasting, inventory alignment, and promotional planning, while also contributing to agency-wide process improvements as part of the Amazon Practice Standardization Committee.

At Pacvue, a unicorn ecommerce SaaS company, I managed inbound and outbound sales prospecting during the pandemic-driven ecommerce boom, generating $400K in pipeline opportunities in four months. This role exposed me to advertising optimization for major marketplaces and the needs of enterprise clients like Unilever and WPP, building a strong foundation in retail media and adtech.

At Outreach, a unicorn SaaS startup, I gained hands-on experience in predictable revenue models and sales enablement as part of the company’s inaugural sales internship program. This role provided exposure to hypergrowth SaaS dynamics and allowed me to contribute to prospecting and enablement initiatives, sharpening my understanding of tech-driven sales processes and customer-first sales strategies.

At AWS, I worked with startup founders on cloud adoption strategies, earning my AWS Cloud Practitioner certification and building technical expertise. This role bridged my communication background with cloud computing knowledge, providing a strong foundation in tech-driven business environments and exposing me to Amazon’s leadership principles and data-driven decision-making.