Jack Ma Email & Phone Number

Shanghai City, China

★Responsibility: 1. Daily monitor the product quality status. 2. Handle and take immediately actions to solve the quality issues from plant and customer site, including QPR, BPS and others. 3. Develop and maintain process quality control plan (PCP), incoming inspection WI and related quality record format, Visual standard, etc. 4. Coach operator conducting PCP correctly and relative quality activities. 5. Take part in project management through APQP and attain all… Show more ★Responsibility: 1. Daily monitor the product quality status. 2. Handle and take immediately actions to solve the quality issues from plant and customer site, including QPR, BPS and others. 3. Develop and maintain process quality control plan (PCP), incoming inspection WI and related quality record format, Visual standard, etc. 4. Coach operator conducting PCP correctly and relative quality activities. 5. Take part in project management through APQP and attain all customer PPAPs on time per customer schedule. 6. Collect and analyze process quality data coming from production line like FTQ, Cpk, and scrap to lead CI activities. 7. Track all corrective and preventive actions status. ★Achievement： 1.Develop key projects APQP/PPAP and make them SOP successfully; 2. Overcome difficulties and solve critical customer complaint (product recall) Show less

Shanghai City, China

1.Dealing with on-line quality issue and supplier quality disturbance; 2.Handle 0-km customer complaint, reply 8D report in time and follow up internal improvement; 3.Arrange New product test/measurement schedule and prepare PPAP accordingly; 4.Maintain quality system document, participate in quality audit, making inspection plan and train operators inspection test rule; 5.Set up yearly test schedule and investment plan, etc.; 6. Keep quality improvement continuously and… Show more 1.Dealing with on-line quality issue and supplier quality disturbance; 2.Handle 0-km customer complaint, reply 8D report in time and follow up internal improvement; 3.Arrange New product test/measurement schedule and prepare PPAP accordingly; 4.Maintain quality system document, participate in quality audit, making inspection plan and train operators inspection test rule; 5.Set up yearly test schedule and investment plan, etc.; 6. Keep quality improvement continuously and submit quality report periodically. ★Achievement： 1.Solve severe customer complaint several times and make customer satisfied; 2. Set up and maintain cleanliness test room dominantly, including introduce purchasing equipment and fixing; make working instruction and train operators to make it ope Show less

Shanghai City, China

1. Process quality control and abnormal solving: deal with production line quality problem; ensure and maintain the first pass yield to attain the target; arrange root cause analysis and correct actions with related dep. for the defects. 2. Keep quality improving on site: implement QC group and 6Sigma project to enhance the efficiency and cost down; quality audit and checking on site; collect/monitor daily & weekly quality data and submit quality report for continuous improving 3… Show more 1. Process quality control and abnormal solving: deal with production line quality problem; ensure and maintain the first pass yield to attain the target; arrange root cause analysis and correct actions with related dep. for the defects. 2. Keep quality improving on site: implement QC group and 6Sigma project to enhance the efficiency and cost down; quality audit and checking on site; collect/monitor daily & weekly quality data and submit quality report for continuous improving 3. Handle quality issues from supplier and customer; check/audit key supplier's quality performance and push improving; lead FA for customer's complaints and feedback. ★Outstanding achievement: 1. Solve customer critical quality complaints and supplier quality case successfully for many times. 2. Lead teams to make QC improvements and save more than $130K. 3. Good at quality control for the whole quality procedure includes incoming, production, field management, and outgoing ;and do well in further quality improvement; Show less

Shanghai City, China

1. Deal with PCB quality issues for more than 20 customers at East China such as Apple/Quanta/ Foxconn, Jabil, Flextronics, Ericsson, Motorola, etc.）; organize quality complaints analysis, repair/replacement/RMA, and submit 8D report to customer; help solving SMT quality problem at customer side and attend the multilateral part quality meeting; accompany customer to perform quality audit and push quality improvement. 2.Process quality control and monitor: deal with production line process… Show more 1. Deal with PCB quality issues for more than 20 customers at East China such as Apple/Quanta/ Foxconn, Jabil, Flextronics, Ericsson, Motorola, etc.）; organize quality complaints analysis, repair/replacement/RMA, and submit 8D report to customer; help solving SMT quality problem at customer side and attend the multilateral part quality meeting; accompany customer to perform quality audit and push quality improvement. 2.Process quality control and monitor: deal with production line process quality abnormal problem ;check and monitor the KPI and keep improving ;implement the cost down plan ;carry out quality checking and audit ;push and follow up supplier's quality improvement 3.responsible for final quality audit: make PCB checking standard and packing spec; perform PCB reliabilities test and measurement to submit the out-going report; manage their daily work and performance evaluation for 15 inspection operators and 3 engineers ★Outstanding achievement: 1. PCB rejection rate had dropped from 1100ppm to 50ppm and saved more than 1 million RMB for our company. 2. Good process quality and reduced the scrap rate from 10% to below 4%. 3. Lead FQA team had been ever twice awarded “the best improvement team”. Show less

Suzhou, Jiangsu, China

1. Responsible for PS2 SMT process quality control and monitoring. 2. Lead the new products pilot-run 3. Carry out audit for the quality system and production line; make cost-down plan, etc.

Master Of Business Administration (Mba), Business Administration And Management, General, Mba

Bachelor Of Science (Bs), Telecommunications Engineering