Jack Mah Email & Phone Number

Burnaby, Bc

Working independently to design and fabricate measurement systems for clients rail transport. Oversee projects and liaising with clients to ensure the delivered products meet their industry needs.Duties: • Designing, fabricating, and testing of mechanical components for rugged rail-road use.• Travelling to meet clients (CN Rail, CP Rail, G&W, BNSF, Norfolk Southern, Railworks) on-site for product training sessions, executing track geometry surveys and product demonstrations.• Increased company’s revenue by 20% by attending the Saskatchewan short line conference and securing four new clients to conduct annual surveys for. • Secured a contract with 3 year contract in 2015 with Translink to conduct annual track geometry and infrastructure inspections.• Oversaw projects to ensure customer satisfaction and smooth operation by providing quotes, organizing work schedules and carrying out the work independently.• Improved work efficiency and company awareness by organizing weekly meetings with all departments and delegating tasks and personal responsibilities.• Ensured client satisfaction and confidence by giving presentations and teaching through a hands-on learning approach.• Improved the company’s branding and image by creating brochures, videos and technical manuals.

Regina, Sask

- Performed the role of a Collapse Testing Technician by managing time constraints of assigned projects, maintaining a clean and safe work environment and sectioning steel pipeline material for tensile testing according to ASTM standards.- After successfully demonstrating an understanding of the technical and non-technical aspects of the position, I was promoted to the Rapid Response Team. As a member of this team, I gained more autonomy in the management of my projects and I was able to take on more difficult, failure analysis work.- Hydrostatically pressure tested over 200 steel pipes of varying size and grade to failure and recorded results into MS excel.- Performed hydrogen content analysis on synthetic slag and mould powder which was suspected to cause problems when the steel was casted. Proposed a possible cause of contamination during shipping, where weather history related to synthetic slag moisture content where the product was shipped from.