Operations Manager
Current▪ Developed and implemented safety policies and procedures to ensure compliance with state and federal regulations▪ Managed daily operations of a waste management company, including driver scheduling, IVR implementation, vehicle maintenance,and customer service▪ Collaborated with sales team to identify new business opportunities and increase revenue via grants, professional networking andeffective marketing campaigns▪ Conducted regular performance evaluations to improve staff productivity and customer satisfaction▪ Monitored financial performance and managed budgets to ensure profitability