As an Operations Manager, I oversee the daily operations of a fast-growing company in the waste management and non-profit industry. I have one year of experience in this role, and 6 months of prior experience as a CRM and Data Analyst at MaxRemind Inc, where I helped optimize the customer relationship management system and generate data-driven insights. I have also completed three online certificates in 2023: CompTIA IT Fundamentals (ITF+) Certification, Google IT Support Certificate, and Google Project Management Certificate, all issued by Coursera. These certificates demonstrate my skills and knowledge in IT, project management, and data analysis, which are essential for my current role. I am passionate about improving the efficiency, quality, and customer satisfaction of the services and products we offer, and I work collaboratively with my team and other stakeholders to achieve this goal. I am always eager to learn new technologies and tools, and to apply them to solve real-world problems.
Top Notch Way Inc
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Operations ManagerTop Notch Way Inc Dec 2022 - PresentRichardson, Texas, United States▪ Developed and implemented safety policies and procedures to ensure compliance with state and federal regulations▪ Managed daily operations of a waste management company, including driver scheduling, IVR implementation, vehicle maintenance,and customer service▪ Collaborated with sales team to identify new business opportunities and increase revenue via grants, professional networking andeffective marketing campaigns▪ Conducted regular performance evaluations to improve staff productivity and customer satisfaction▪ Monitored financial performance and managed budgets to ensure profitability
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Non-Profit Development AdministratorRe-Entry Foundation Dec 2022 - PresentRichardson, Texas, United States▪ Developed and implemented fundraising strategies to secure grants, donations, and sponsorships▪ Managed donor relations, including cultivation, solicitation, and stewardship▪ Coordinated special events and fundraising campaigns to increase community engagement and raise mission awareness▪ Oversaw the development and implementation of programs and services for individuals re-entering society after incarceration▪ Collaborated with community partners to identify and address unmet needs
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Crm And Data AnalystMaxremind Inc Sep 2021 - Mar 2022▪ Managed daily operations of the medical billing department, including staff supervision, training, and performance evaluation▪ Conducted regular audits to ensure compliance with regulatory requirements and company policies▪ Coordinated with insurance providers to resolve claims issues and maximize revenue▪ Developed and implemented processes to improve billing accuracy and reduce claim rejections▪ Oversaw accounts receivable and payable to ensure timely and accurate payments -
Operations Team LeadLighthouse Immersive, Inc Aug 2021 - Jan 2022Dallas, Texas, United States▪ Utilized critical thinking skills to accommodate short notice and urgent delivery requests▪ Developed and implemented operational strategies to ensure smooth and efficient production of immersive art installations▪ Managed a team of 15 staff members and contractors▪ Oversaw logistics, vendor relationships, and project timelines▪ Collaborated with cross-functional teams to ensure successful execution of events▪ Streamlined processes and procedures to improve efficiency and reduce costs -
Assistant ManagerVenezia Italian Cafe Oct 2018 - Jan 2020Richardson, Texas, United States
Frequently Asked Questions about Jack Malick
What company does Jack Malick work for?
Jack Malick works for Top Notch Way Inc
What is Jack Malick's role at the current company?
Jack Malick's current role is Operations Manager | IT and Project Management experience | Part Time UTD Student.
What schools did Jack Malick attend?
Jack Malick attended Npower.
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