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Jack Manahan Email & Phone Number
Associate Technical Account Manager
at
US CLOUD: Microsoft Premier/Unified Support Alternative
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Associate Technical Account Manager
Location
Thomasville, North Carolina, United States
Who is Jack Manahan? Overview
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Quick answer
Jack Manahan is listed as Associate Technical Account Manager at US CLOUD: Microsoft Premier/Unified Support Alternative, based in Thomasville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Jack Manahan.
Jack Manahan previously worked as Technical Account Manager at Eroad and Senior ELD Support at Eroad. Jack Manahan holds Bachelor Of Science - Bs, Computer Engineering, Junior from Spring Hill College.
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Email format at US CLOUD: Microsoft Premier/Unified Support Alternative
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US CLOUD: Microsoft Premier/Unified Support Alternative
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Profile bio
About Jack Manahan
Resourceful, adaptable, and high-energy Technical Account Manager combining progressive leadership and hands-on experience across all IT functional areas. Excel at effectively balancing organizational objectives and customer needs by continually driving improvements in systems and processes to help people work more efficiently. See the big picture, focus on key details, and strategically manage multiple priorities. Serve as trusted advisor, reliable sounding board, and go-to person for all stakeholders using attentive listening, asking hard questions, conducting insightful analysis, and offering unique perspectives to help solve complex problems. Consistently add value and exceed expectations by taking personal accountability for results.
Current workplace
Jack Manahan's current company
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Us Cloud: Microsoft Premier/Unified Support Alternative
AeroLeads page
7 roles
Jack Manahan work experience
A career timeline built from the work history available for this profile.
Associate Technical Account Manager
Current
Mar 2024 - Present
Technical Account Manager
- Oversaw multiple Enterprise-level accounts with one account generating over $6 million in revenue.
- Ensured contract renewals for acounts
- Established pilot accounting and served as direct contact
- Created detailed release notes and documentation for Android Package (APK) updates.
- Served as key organizer of meetings focused on coordinated releases and enhancements to fit customer needs and requirements.
- Worked directly with Product Managers/Delivery Managers to ensure release dates aligned with set KPIs discussed with Key Stakeholders of Enterprise Accounts; including C-level and VP employees.
Dec 2021 - Jan 2023
Senior Eld Support
- Developed high-level and detailed engineering tickets for developers.o Submitted and closed ~25-50 tier-1 tickets a week.o Submitted ~10-20 Tier-2 and Tier-3 tickets a week for our engineers and developers to execute.
- Answered customer calls and emails; o Daily volume ~50-75 a day.
- Specialized knowledge to advise customers and other support members on how to handle an issue
- Performed on-site installation and maintenance of devices and software for customers around the country.
- Mastery of FMCSA Compliance.
Mar 2021 - Dec 2021
Technical Support Specialist
Jul 2019 - Dec 2021
Manager
Mccools Ice Cream
- Weekend manager of a Mom-and-Pop ice cream shop; managed a team of 14 hourly employees.
- Served 600+ customers daily during peak season.
- Responsible for inventory and handled daily revenue and earnings for fiscal year.
Feb 2017 - Jun 2019
Help Desk Specialist
Helped students and faculty with IT issues. Would go around campus to help with classroom or office related issues. Helped with calls and emails through a ticket system.
Sep 2016 - Nov 2017
3 education records
Jack Manahan education
Bachelor Of Science - Bs, Computer Engineering, Junior
It Specialist, Information Technology
Coursera
High School Diploma
FAQ
Frequently asked questions about Jack Manahan
Quick answers generated from the profile data available on this page.
What company does Jack Manahan work for?
Jack Manahan works for US CLOUD: Microsoft Premier/Unified Support Alternative.
What is Jack Manahan's role at US CLOUD: Microsoft Premier/Unified Support Alternative?
Jack Manahan is listed as Associate Technical Account Manager at US CLOUD: Microsoft Premier/Unified Support Alternative.
Where is Jack Manahan based?
Jack Manahan is based in Thomasville, North Carolina, United States while working with US CLOUD: Microsoft Premier/Unified Support Alternative.
What companies has Jack Manahan worked for?
Jack Manahan has worked for Us Cloud: Microsoft Premier/Unified Support Alternative, Eroad, Coretex, Mccools Ice Cream, and Spring Hill College.
How can I contact Jack Manahan?
You can use AeroLeads to view verified contact signals for Jack Manahan at US CLOUD: Microsoft Premier/Unified Support Alternative, including work email, phone, and LinkedIn data when available.
What schools did Jack Manahan attend?
Jack Manahan holds Bachelor Of Science - Bs, Computer Engineering, Junior from Spring Hill College.
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