Jack Mccarthy Email & Phone Number

- Worked with Operations to prepare and deliver orders, meeting customer deadlines and expectations- Analyzed financial data using Microsoft Excel for quarterly and ad hoc reports for senior management ensuring metrics are being met or exceeded - Managed inventory for three facilities maximizing turns and reducing cost for EMJ- Assisted customers with sourcing various grades of material from across the country leveraging Reliance INC’s network of sister companies (I.E. Chatham Steel Corp, Chapel Steel, Metals USA, INFRA Metals)

Charlotte Metro

- Arrange meetings with clients to understand personal financial situations and goals, outlining suitable plans and professional recommendations for each unique client- Educate clients on effective financial strategies, identifying areas of improvement and preparing them for life’s unexpected events such as job loss, disability leave, and loss of a loved one. - Oversee new and existing relationships through Salesforce, strengthening how the business prospects, contacts and manages clients while creating an open line of communication for all parties- Showcase knowledge of financial regulations and demonstrate exceptional communication, analytical and customer service skills, building rapport with clients and creating lasting relationships

Charlotte, North Carolina, United States

• Support and service all customer interactions in-store and online, resulting in numerous commission-based sales• Test and prove proficiency on 350+ brands via Myagi, ensuring each unique customer receives accurate insight and personalized recommendations• Participate in annual inventory for multiple Sun & Ski Sports locations to identify the quantity and cost of store assets, helping the company efficiently plan their finances and allocated spending• Awarded Top Sales Associate of the Week, supporting ongoing positive customer reviews and feedback

Charlotte, North Carolina, United States

• Secured and delivered food orders in a timely fashion, ensuring customers received requested items by estimated arrival time• Adhered to assigned routes and time schedules to ensure package was safely delivered to the correct customer, upholding Postmates’ reputation and client relationships

Charlotte, North Carolina, United States

• Promoted from entry level position to crew leader within first few months of the job, resulting in additional responsibilities, such as shift management and bank deposits• Managed a crew of two to five co-workers, guaranteeing store opening and closing duties were completed accurately and on time• Provided quality customer service to a high volume of customers in a fast-paced work environment, ensuring positive customer relationships• Lead off-premise catering events, promoting Carvel’s products/brand and increasing daily profits

Bachelor'S Degree

Activities and Societies: Appalachian State Bass Fishing Team

Education record