-Providing comprehensive security services at various high-profile venues including Aviva Stadium, Dublin Zoo Wild Lights, the Mansion House Dublin, and various sports matches and corporate events.-Ensuring the safety and security of guests, staff, and property at these locations, addressing any security concerns promptly and efficiently.-Managing access control and crowd management to maintain order and prevent unauthorized entry during events.-Conducting regular patrols and monitoring surveillance equipment to identify and mitigate potential security threats.-Collaborating with event organizers and venue staff to implement effective security protocols tailored to each event.-Delivering excellent customer service, assisting guests with inquiries, and ensuring a welcoming and safe environment for all attendees.-Responding to emergencies and incidents with professionalism, providing first aid or crisis management as needed.Highlights and Achievements:-Successfully managed security operations for a variety of events, ranging from sports matches to prestigious corporate gatherings.-Recognized for exceptional problem-solving skills and the ability to handle high-pressure situations with calm and efficiency.-Contributed to the development of improved security strategies and procedures for event management, enhancing overall safety and guest satisfaction.

-Leading and managing security operations for high-profile events, including concerts and festivals, ensuring a safe and secure environment for attendees and staff.-Coordinating with other security firms, event organizers (such as MCD Productions and Festival Republic), and internal teams to develop and implement comprehensive security plans.-Overseeing the creation of detailed digital maps outlining key positions and deployment strategies for security personnel.-Managing crisis situations efficiently, maintaining a high standard of security throughout the events.-Providing training and guidance to security teams, ensuring compliance with safety regulations and standards.-Continuously evaluating and improving security protocols based on event feedback and observations.Notable Events Managed:The Weekend, Dermot Kennedy, and Def Leppard concerts at Marlay Park (June 2023).Longitude Festival (July 2023), Forever Young Festival at Palmertown House, and Electric Picnic Festival in Stradbally (September 2023).

-Collaborated with the founding team to develop and execute a comprehensive social media strategy in preparation for the business launch.-Designed engaging social media content (graphics, videos, and posts) that aligned with the brand's vision and voice, building anticipation ahead of launch.-Developed merchandise designs and Instagram layouts that reflected the brand identity and enhanced visual consistency.-Created a detailed brand kit, including logos, fonts, color schemes, and social media templates, to ensure cohesive branding across all platforms.-Conducted in-depth market and industry research, providing a detailed report with insights and recommendations for the business's social media and marketing strategy.-Played a key role in shaping the business’s online presence, contributing to the brand's initial growth and visibility prior to launch.

- Managed and created engaging content across multiple social media platforms (Instagram, Facebook, Twitter, etc.) to promote new classes and events.-Developed creative visuals and copy to capture the unique aspects of DCP, increasing online visibility and engagement.-Utilized social media tools to schedule posts and track performance metrics.-Collaborated with the DCP team to align marketing strategies with their goals for outreach and community engagement.-Achieved notable growth in followers and engagement during the campaign, helping boost class sign-ups.

-Cultivate a compelling and impactful social media presence on TikTok, while adeptly curating and producing engaging social media content.-Representing the brand positively in a multitude of settings.-Participating in event marketing.- Providing feedback and insight on venues and services.-Develop social media strategies to include constantly changing metrics and responses to press up engagements.- Collaborate with sales to open new distribution points for Press up within university campus and beyond.

-Greeting guests and escorting them to their tables-Managing reservations and booking systems using Opentable software.-Assisting with menu inquiries and recommendations-Coordinating with servers and other staff to ensure smooth service-Managing waitlists and seating arrangements to maximise capacity and efficiency-Handling guest complaints and inquiries with professionalism and grace-Conducting viewings and showings of the venue for events and parties, including providing detailed information on minimum spends and other relevant details-Promoting the restaurant's brand and image through your friendly and welcoming demeanour, helping to create a positive and memorable experience for every guest and contributing to the overall success of the establishment.

-Achieve monthly targets and KPIs.-Welcome and greet every customer in a warm and friendly manner & deliver excellent customer service at all times.-Demonstrate and maintain product knowledge, fashion trends, and in-store promotions at all times.-Handle customer complaints professionally and efficiently, in line with the company after-sales policy, escalating to management if necessary.-Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.-Follow all stock management procedures

Key Responsibilities:-Monitoring and controlling security operations from the control room during various events.-Liaising with event organizers and internal teams to ensure smooth security operations.-Assisting in the preparation of event security plans, including staff positioning and emergency response strategies.-Supervising security teams and ensuring adherence to safety protocols.Notable Events Worked:Longitude Festival, Guns and Roses, and Red Hot Chili Peppers concerts at Marlay Park (June 2022).JP McManus Pro-Am Golf Tournament at Adare Manor (July 2022).

-To assist in the smooth operational running of the theatre on a day-to-day basis.-Greeted patrons in a warm and friendly manner upon arrival at the theatre.-Scanned and validated tickets for over 1,000 patrons per show.-Located and ushered patrons to assigned seating.-Prepared and served merchandise and refreshments at the interval and assisted with other theatre functions.-Assisted with cash handling, venue management and accurate stock control.-Completed all point of sale (POS) opening and closing procedures.-Responding effectively to customer concerns and complaints to ensure satisfaction.-Restocked and replenished kiosk and bar inventory and supplies.-Assisted guests with special needs, such as helping those using wheelchairs.-Responsible for the safety and experience of up to 1000 patrons daily.-Assisted in organising corporate functions and special events, including the visits of dignitaries.

-Welcome guests to the venue.-Provide accurate wait times and monitor waiting lists.-Cater to guests who require extra attention (e.g. children, elderly) -Answer the phone and take reservations.-Manage Harry’s On the Greens Emails for bookings and Events.-Provided excellent levels of customer service to the highest possible standard in a prompt and courteous manner. -Resolving customer complaints using conflict resolution skills.-Scheduling reservations monitored waiting lists and ensured the needs of the customers were met.-Working as part of a team with a focus on engagement, morale boosting and team building. -Performed consistent check-ins with guests to ensure satisfaction and assist with additional needs.