Jack Mills Email & Phone Number

Redondo Beach, Ca, Us

Working with large-scale IT projects to assist with change management processes that are critical to apply in order for a change to be successful

• Successfully coordinated corporate red-carpet events, including movie premieres, TV show premieres, and philanthropy galas.• Served as the primary point of contact for clients and guests, ensuring seamless communication throughout the event planning process.• Worked closely with clients to meticulously incorporate their specifications and preferences into every aspect of the event.• Managed the distribution of invitations and meticulously crafted seating charts to enhance guest experience.• Led major events such as: LA Family Housing Awards 2024, The Family Plan premiere (Apple TV+ 2023), The New Look premiere (Apple TV+ 2023), & Finestkind premiere (Paramount+ 2023)• Expertly used Zkipster for event management tasks including guest list creation and check-in processes.• Adapted to utilize clients' preferred software platforms, such as Airtable for project management and Classy for fundraising and event planning needs.

Corona Del Mar, California, Us

• Individually managed 150+ of Tebra’s clients worth an estimated $1.8 Million in annual recurring revenue • Developed and maintained strong relationships with key stakeholders to foster long-term partnerships.• Lead collaboration between cross-functional teams to manage and resolve complex customer issues, ensuring high levels of customer satisfaction.• Implemented strategic upselling techniques, facilitating optimal performance through the promotion of add-on products, generating $250,000+ in upsell revenue.• Guided customers through performance metrics, providing insights and resetting expectations as needed to ensure satisfaction and alignment with realistic outcomes.• Conducted regular training sessions and webinars to educate clients on best practices and new features.• Collaborated with the product development team to provide customer feedback and improve product offerings.• Key lead in the establishment of a Video Communication Team to streamline internal and external communication through the adoption of innovative Vidyard software.

Corona Del Mar, California, Us

Corona Del Mar, California, Us

• Onboarded doctors across the United States into sales pipeline predominantly through cold calling and cold emailing. Primary goal was to schedule a longer meeting for sales pitch and product demonstration• Proven track record of successfully meeting monthly quota for meetings ran• Developed advanced knowledge of Salesforce and Microsoft Outreach through daily use of the systems

Seattle, Wa, Us

• Direct point of contact for 400+ tenants• Head of scheduling maintenance for over 30 properties in Seattle, WA which included multi-family apartment complexes and single family homes• In charge of scheduling and attending apartment showings for potential new tenants to fill vacancies• Completed monthly legal documents pertaining to leases and lease extensions