Flotilla Commander from 2010 to 2011. Continue as active member. Previous certifications in On-water Boat Crew, Public Education, Vessel Inspection, Recreational Boating Program Visitation, Coastie Operator.

Focusing on end-to-end customer adoption and success once a customer opts-in to the RISE journey.Responsible for utilizing a Customer Adoption Framework in supporting our customers RISE journey working together with Internal SAP teams, Customer and Partners to support the creation of smooth adoption plans.

* Solution expert provides senior strategic sales cycle support for HANA Enterprise Cloud (HEC) pursuits across all Market Units.* In focused solution/LoB segments, responsible for supporting demand generation, solution/LoB pipeline build strategies and development of scale initiatives resulting in increased solutions/LoB pipeline, revenue and in elevating SAP’s leadership position in a solution/LoB segment.* Leverages solutions expertise ensuring business critical & innovative results for both Software and Cloud environments cross- industry and customer segment.* Articulates competitive advantage for customers and prospects.* Executes solution/LoB segment functional business plans integrating functional and financial objectives.* Represents SAP externally and internally on specific HEC solution/LoB segment subject matters.

The HANA Enterprise Cloud Launch Advisor is responsible for supporting and managing the onboarding coordination of all activities related to launching an HEC solution when working with large complex opportunities where a premium supplier is engaged. They are responsible for helping develop a project plan across all key stakeholders (i.e. customer, system integrator, hardware vendor and SAP), along with providing leadership to cross-functional teams responsible for delivering project outputs as defined by the overall scope and expectations set during the sale’s cycle. The Launch Advisor ensures adherence to project management methodology, provides project management support, performs reviews, develops a sustainable governance model and reinforces enterprise knowledge sharing through the communication of best practices and lessonslearned.The HEC Launch Advisor assists during the HEC Sale’s Cycle of the customer engagement by providing input into the solution planning especially in the area of the engagement model, solution architecture, project structure, team organization, scoping, estimation and risk assessment.The HEC Launch Advisor has ability to manage complex cloud projects that require Stakeholder coordination of work between various parties like HEC Sales and Pre-sales, Global Account Managers, third party sub-contractors, Managed Cloud Delivery, Various Certified Hardware Vendors, SAP Services and SAP Active Global Support.

Within the Scale, Quality & Support (SQ&S) board area, the mission of the Managed CloudDelivery (MCD) organization within the Cloud and Infrastructure Delivery (CID) Unit is to run theHANA Enterprise Cloud and drive SAP HANA adoption and scale; provide Enterprise-classcloud offerings for mission critical operations; and run real-time cloud platform, infrastructure, andmanaged services, focusing on fast time-to-value at reduced cost and risk.The MCD Project Delivery Organization, which is a part of MCD, has the following priorities:• Build and operate a world-class, efficient and reliable organization to support our customers'journey toward their next-generation business• Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on acontinuous basis• Accelerate innovations on the SAP HANA platform (SAP Business Suite powered by SAPHANA, industries, and high value apps)• Provision system landscapes, install applications, and perform upgrades & migrations• Provide technology consulting for HEC Projects• Perform project management for all HEC Delivery Projects• Act as the main interface to the customer project team to ensure effective communicationManage a team of delivery experts who drive engagements from the first hand-shake with thecustomer to a lasting innovation partnership in the SAP Cloud, beyond the first go-live. In thisrole, I represent SAP to customers and partners where necessary and hold the entiredelivery accountability covered.

Various positions in Field Services Consulting and Information Technology Managementbased in America (Newtown Square and San Francisco) and Germany as outlined below.Results oriented Technology Executive specializing in leveraging global virtual matrixresources to over achieve business objectives by driving innovative projects focused onsimplification and productivity leading to high business value. High energy, enthusiastic,forward-thinking, and customer-centric, with a proven track record of increasing responsibility,tangible project management results and exceeding organizational KPI’s and effectiveness.Focused on creating, executing, motivating and leading with ambition, dedication, andenthusiasm with pragmatic solutions aligned with corporate and departmental strategy intoday’s Hybrid-IT world. Intensive close collaboration with Customers and business partnersutilizing the entire suite of SAP products including SAP HANA, in the Cloud/SaaS, Mobileapplications, ERP, CRM, and Predictive Insight and Analytics to support profitable revenuegrowth in the Cloud and effective operational excellence and customer service.An extremely effective communicator with excellent interpersonal skills, recognized bycustomers, colleagues and management for business acumen, innovation, team motivationalskills and ability to execute. A multi-year nominee to the SAP’s Winners Circle program,proven again in 2013 by consistently exceeding SAP Management 360° feedback globalaverages and ranked “highly effective” in:􀁸 Attracting, Retaining and Developing Employees􀁸 Building Trust􀁸 Championing the Strategy􀁸 Driving One SAP􀁸 Executing for Success

Domestic Assignment to SF Bay Area (Dublin CA.)IT Site Lead for Applications and Infrastructure and IT Director of Application Services Build / Project Team, linking team members in Dublin California through Global IT Application Services Delivery Units and Mobile Centers of Expertise in Bangalore, Walldorf, Newtown Square, Vancouver and Singapore. Accountable to drive the end-to-end transformation and integration of the Global ITorganization at SAP acquisition “Sybase Inc.” into the SAP Global IT organization. Dedicatedlead for Solution Delivery, Solution Operations and IT Infrastructure teams by leading work force and operational process management, SLA’s and financial KPI’s for entire site resultingin a high-performance team for integration into the larger SAP IT organization.Provided clear and consistent leadership across all pillars of the organization to ensure ahigh-level of Team utilization on customer focused activity. Key Achievements:􀁸 Employee utilization KPI growth from 39.44 % to 94.7% at year end.􀁸 Provided direct leadership, development & collaboration on key projects: o Enterprise Support Academy (UI5 version) o Partner Education Payments o SYBASE Application Integration & Retirement o Education Strategy Program - Mobile Education - SAP Learn Now o SAP Data Services Implementation (Informatica replacement)􀁸 Built-up local Design Thinking area in cooperation with Global FacilitiesManagement. Implemented DT techniques within mobility projects.􀁸 Conducted local All-Hands/Coffee Corner sessions to clarify KPI’s and strategy.􀁸 Transformed workforce skills by organizing on-site training opportunities in iOS,HTML5, SAPUI5, HANA Implementation and Modeling and many more.􀁸 Published 8 “Success Stories” providing insight into accomplishm

2008-2012With a strong focus on Consulting & Education Services, and Resource Management (RM),responsible to provide global Services and RM solutions utilizing SAP’s Multi-ResourceScheduling (MRS) platform in conjunction with SAP Custom Development. Managed ITonshore and offshore deliverables in-time, in-scope, in-budget delivering innovative new RMTechnology for the SAP Services organization. Organized the evaluation of customerrequirements and change requests together with SAP standard MRS development. SAP’sRM system now manages the global consulting force allowing soft and hard bookings whichenable visibility and analytics into staffing levels and skill projections.Business Process Reengineering. Based on sound reengineering principles, the implementedglobally deployed RM system positively impacted the consulting sales process increasingrevenue and improving overall utilization and productivity.2003-2008Support the North American region’s mission through adaptive and innovative use ofInformation Technology. Responsible for all SAP Field Services systems, application designand development and IT training across the enterprise. Provide input and strategies to clientfacing teams and initiatives that directly affect the delivery to clients. Communicate strategicportfolio and program goals, objectives and initiatives to internal and external Stakeholderswith concurrent performance accountability and KPI monitoring.

International Assignment to SAP Headquarters, Walldorf Germany.Member of the Global SAP IT management team reporting to the CIO and Global FieldOperations Team that provided both technical insight into evolving technologies and systemrequirements and offered essential analysis for internal application deployment. Scope ofresponsibility included hiring and management of staff to design, develop and implement newproducts, services and systems to support an increase in revenue and improve customerservice for all Global International subsidiaries. Further project and team responsibilities aslisted above with a focus on Sales & Marketing processes.

Specialization in Pricing procedures and Sales & Distribution. Designed and implementedSales and Distribution systems for various SAP Clients located throughout the NortheastRegion. Provided implementation consulting support from realization through go-live.Provided project and program leadership to executive project sponsors, and project teams onSales & Distribution implementation projects. Managed development project schedules andresolved product development issues, and the overall relationships among customer CIO,executives, PMO leadership team and SAP management.

Consultant for inventory control systems for metal service centers.