I was subject matter expert for research and insights on Camelot's consultancy and bid to operate initiatives in USA and Ireland. This involved providing end-to-end management project management of research projects in support of of consultancy / bid to operate projects. In addition I provided Market Intelligence for the business through a daily newsletter. Over this period we successfully won bids to operate the lotteries in Ireland (€800 million sales) and Illinois ($3 billion sales). In addition we provided consultancy services for: New York Lottery ($9 billion sales) and the Arkansas Scholarship Lottery ($500 million sales)Key Activities:2018: Supported work the Annual Business Plan for Illinois Lottery; developed a digital benchmarking exercise for US lottery websites to inform Camelot's opportunity playbook2017: Recruited and provided initial support and oversight for new research team for Illinois LotteryProvided insights in support of refresh of the Irish Lottery's scratch card range which enjoyed successful launch in 2019Ran rolling NPD programme for Scratch Cards for the Arkansas Lottery (the new Scratch Cards contributed to growth of around 12% in 2018)Set up a tracking programme for the Arkansas Lottery to guide business on brand health2016: Acting Research Manager for Irish Lottery - ran research function for 18 months a period which saw growth return to the lottery after 8 years of decline (from €700 million to €750 million)Provided research and insights that underpinned Camelot's successful bid to take over the $3 billion Illinois Lottery2015/16: Provided support on winning 5 year consultancy contract with Arkansas Scholarship Lottery. Lottery revenue had grown from $400 million to over $500 million since 2016 2014: Provided consultancy with Camelot to New York Lottery (Annual sales c. $9 billion)2013: Supported successful bid to operate by Camelot on behalf of Ontario Teachers Pension Plan to take over Irish Lottery

I was brought in to transform consumer insight with Avon UK. My role expanded to encompass international also. Managed diverse range of qualitative and quantitative projects in WEMEA (UK, Italy, Spain, South Africa) including: Key Activities:Ran several multi-country U&A's which underpinned brand positioning, advertising, NPD:- Skin Care (South Africa)- Jewellery (UK, Turkey, Russia)Created a raft of shopper research projects to ensure that the category manager and and senior management had a thorough understanding of our customers and representative which underpinned the improved sales effectiveness and image of the UK Avon brochure: - monthly programme of qualitative research to provide actionable insights feedback on the shopper brochure and each category - Introduced eye tracking to understand shopper path to purchase and improve effectiveness of page layout (the Avon 'shop floor')- shopper mission work that helped drive impulse sales Ran several projects to improve communications and drive improved in Avon's image both as a cosmetics brand and as a place to work for Representatives

Originally I was the research manager for the UK but this expanded to include Europe (UK, Italy, Germany and France), Middle East and Africa region from Del Monte headquarters in Monaco.Key Activities:NPD - successfully launched World Fruits Juice and Juice Bar brandsComms- provided research to support development of pan European brand campaignMulti country U&A to inform commercial strategy and NPDPricing / conjoint analysis to arrest sales decline on DM tinned fruit

Set up and ran an art gallery selling original art at affordable prices. Created many exhibitions that garnered wide media coverage in province including several; TV and radio appearances.

Managed Nielsen and TNS data in the UK for £200m brands: Lucozade, Ribena and Horlicks: Nielsen, TNS Panels

Responsible for continuous and ad hoc market research in the UK for a £200m brands: Hovis, Mothers Pride and Nimble: Nielsen, TNS Panels.