Jack O. Email & Phone Number

United States

A sub-contractor for Greco and sons to help write documentation and test the new implementation being created

Mesa, Arizona, United States

• Sub-contractor with Circle K.
• Create documentation for specific projects, such as test plan/strategy, Visio workflows, business requirements and user help guides.
• Create test cases and at times execute them related to special projects.
• Work with Circle K’s smart sheet system and create workflows, forms etc. It is currently being utilized for issue tracking, release management and project management for specific projects.
• Make recommendations to help improve user… Show more
• Make recommendations to help improve user experiences, such as web, mobile and any other UX.

Mesa, Arizona, United States

• Sub-contractor with Circle K.
• Create documentation for specific projects, such as test plan/strategy, Visio workflows, business requirements and user help guide.
• Create test cases and at times execute them related to special projects.
• Work with Circle K’s smart sheet system and create workflows, forms etc. It is currently being utilized for issue tracking, release management and project management for specific projects.
• Make recommendations to help improve user… Show more
• Make recommendations to help improve user experiences, such as web, mobile and any other UX.

Greater Milwaukee Area

• Was a Scrum master
• Was a peer trainer
• Updated and created templates to meet the client needs
• Updated and created mock-ups for web pages and documents
• Involved with QA management and testing
• Standardized QA Processes

Greater Milwaukee Area

• Reviewed / Modified any documents related to specific projects
• Created training documents
• Created Templates
• Created Mock-up documents
• Tested Retirement & Pension V3 System
• Created a standardized QA Process across client relationships

Greater Milwaukee Area

• Tested Retirement & Pension V3 System
• Created a standardized QA Process across client relationships
• Created/standardized test cases that pertain to multiple software components

West Allis, WI

• Created Visio detailed work flows
• Was a product owner of an emulated POS system that is PC based to use for testing
• Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
• Trained QA team with API and emulated POS system
• Reviewed API web service messages
• Utilized and managed Seapine (Test Track) software for… Show more

Irving, TX / West Allis, WI

• Created Visio detailed work flows
• Created mapping documentation
• Was a product owner of an emulated POS system that is PC based to use for testing
• Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
• Trained QA team with API and emulated POS system
• Reviewed API web service messages

Irving, TX

• Created mapping documentation
• Was a product owner of an emulated POS system that is PC based to use for testing
• Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
• Reviewed API web service messages
• Implemented Quality Assurance processes
• Created test plans and trace-ability matrices

Irving, TX

• Wrote and executed test cases on POS systems for 7-Eleven as well as Gilbarco and Wayne pump dispensers
• Ran SQL queries, update, and delete methodology
• Experienced with using HP Mercury Quality Center
• Was a QA Test Lead and managed a team of six people on many projects.
• Was a integration manager by being the liaison with partners on many projects

Plano, TX

• Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.
• Provided… Show more
• Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
• Validated E-Commerce data elements for Authorizations and Settlement

Frisco, TX / Plano, TX

• Was a Quality Assurance Team Lead/Manager for four people
• Was a Quality Assurance Tester for POS terminal applications
• Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Wrote technical requirements and design layout of web pages to interface and write… Show more
• Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.

Frisco, TX

• Was a Quality Assurance Tester for POS terminal applications
• Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal… Show more
• Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.
• Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.

Frisco, TX

• Was a Quality Assurance Tester for POS terminal applications
• Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS… Show more
• Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
• Provided analysis support to the development teams for the host front end, host settlement end, and POS terminal applications end.

Scottsdale, AZ

• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
• Managed several projects from start to finish and assisted on many other projects with other project managers.
• Assisted the product team and the Vendors to resolve issues… Show more
• Assisted the product team and the Vendors to resolve issues from the technical side.
• Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant.

Scottsdale, AZ

• Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
• Understood the industry standard for the Retail, Restaurant, Lodging and some Petroleum.
• Managed several projects from start to finish and assisted on many other projects with other project managers.
• Assisted the product team and the Vendors to resolve issues from the technical side.
• Arranged and… Show more
• Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant.

Scottsdale, AZ

• Drafted functional specifications for software development team to code and define application parameters.
• Provided analysis support to the development teams for the host front end, host settlement end, and POS terminal applications end.
• Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant
• Created Quick Reference Guides, and documented operational… Show more
• Created Quick Reference Guides, and documented operational processes and procedures.
• Provided product support to a national sales organization of 900+ reps including sharing product knowledge, assisting with on-site customer visits.