Jack O.
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Jack O. Email & Phone Number

Senior Business Analyst at True Group, Inc.
Location: Mesa, Arizona, United States 17 work roles
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Current company
Role
Senior Business Analyst
Location
Mesa, Arizona, United States
Company size

Who is Jack O.? Overview

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Quick answer

Jack O. is listed as Senior Business Analyst at True Group, Inc., a company with 161 employees, based in Mesa, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Jack O..

Jack O. previously worked as Technical Business Analyst at True Group, Inc. and Manager of Technology Operations at The Joxel Group, Llc..

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Email format at True Group, Inc.

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True Group, Inc.

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Profile bio

About Jack O.

Jack O. is a Senior Business Analyst at True Group, Inc.. He is proficient in English. Colleagues describe him as "I had the pleasure to work with Jack Oxley very closely during my tenure at Heartland Payment Systems as a Product Manager and Project Product Development Manager within multiple key project and product launch initiatives within Heartland's point-of-sale terminal solutions. Jack was instrumental in all of those initiatives and a key voice-at-the-table with respect to many of the successful launches that are maintained and integrated today. Jack is very resourceful, deadline driven… Show more" and "I worked with Jack on many point of sale, direct to merchant product initiatives and he was not only a very reliable subject matter expert, but also very dependable and always acted with a sense of urgency and respect for deadlines. I would welcome the opportunity to work with Jack again."

Current workplace

Jack O.'s current company

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True Group, Inc.
True Group, Inc.
Senior Business Analyst
oak brook, illinois, united states
Website
Employees
161
AeroLeads page
17 roles

Jack O. work experience

A career timeline built from the work history available for this profile.

Senior Business Analyst

Current

United States

A sub-contractor for Greco and sons to help write documentation and test the new implementation being created

May 2024 - Present

Senior Business Analyst

Mesa, Arizona, United States

  • Sub-contractor with Circle K.
  • Create documentation for specific projects, such as test plan/strategy, Visio workflows, business requirements and user help guides.
  • Create test cases and at times execute them related to special projects.
  • Work with Circle K’s smart sheet system and create workflows, forms etc. It is currently being utilized for issue tracking, release management and project management for specific projects.
  • Make recommendations to help improve user… Show more
  • Make recommendations to help improve user experiences, such as web, mobile and any other UX.
Jan 2023 - May 2024

Technical Business Analyst

Mesa, Arizona, United States

  • Sub-contractor with Circle K.
  • Create documentation for specific projects, such as test plan/strategy, Visio workflows, business requirements and user help guide.
  • Create test cases and at times execute them related to special projects.
  • Work with Circle K’s smart sheet system and create workflows, forms etc. It is currently being utilized for issue tracking, release management and project management for specific projects.
  • Make recommendations to help improve user… Show more
  • Make recommendations to help improve user experiences, such as web, mobile and any other UX.
Jan 2020 - Dec 2022

Manager Of Technology Operations

Greater Milwaukee Area

  • Was a Scrum master
  • Was a peer trainer
  • Updated and created templates to meet the client needs
  • Updated and created mock-ups for web pages and documents
  • Involved with QA management and testing
  • Standardized QA Processes
Jan 2019 - Dec 2019

Functional Architect / Qa Manager

Greater Milwaukee Area

  • Reviewed / Modified any documents related to specific projects
  • Created training documents
  • Created Templates
  • Created Mock-up documents
  • Tested Retirement & Pension V3 System
  • Created a standardized QA Process across client relationships
May 2017 - Dec 2018

Qa Manager

Greater Milwaukee Area

  • Tested Retirement & Pension V3 System
  • Created a standardized QA Process across client relationships
  • Created/standardized test cases that pertain to multiple software components
Jul 2016 - May 2017

Product Owner / Business System Analyst

West Allis, WI

  • Created Visio detailed work flows
  • Was a product owner of an emulated POS system that is PC based to use for testing
  • Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
  • Trained QA team with API and emulated POS system
  • Reviewed API web service messages
  • Utilized and managed Seapine (Test Track) software for… Show more
Dec 2015 - May 2016

Business Analyst / Product Owner / Qa Test Analyst

Irving, TX / West Allis, WI

  • Created Visio detailed work flows
  • Created mapping documentation
  • Was a product owner of an emulated POS system that is PC based to use for testing
  • Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
  • Trained QA team with API and emulated POS system
  • Reviewed API web service messages
Jan 2015 - Nov 2015

Business Analyst / Qa Test Manager / Product Owner

Irving, TX

  • Created mapping documentation
  • Was a product owner of an emulated POS system that is PC based to use for testing
  • Acted as a liaison to support and setup the proper files for the e-POS to support multiple industry types (i.e., Retail, Restaurant, pay at the Table and/or pay at the pump) for ease of use with different team members.
  • Reviewed API web service messages
  • Implemented Quality Assurance processes
  • Created test plans and trace-ability matrices
Aug 2013 - Jan 2015

Systems Engineer

Irving, TX

  • Wrote and executed test cases on POS systems for 7-Eleven as well as Gilbarco and Wayne pump dispensers
  • Ran SQL queries, update, and delete methodology
  • Experienced with using HP Mercury Quality Center
  • Was a QA Test Lead and managed a team of six people on many projects.
  • Was a integration manager by being the liaison with partners on many projects
Jan 2012 - Aug 2013

Senior Business Analyst

Plano, TX

  • Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.
  • Provided… Show more
  • Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
  • Validated E-Commerce data elements for Authorizations and Settlement
Apr 2010 - Nov 2011

Pos Analyst Manager

Frisco, TX / Plano, TX

  • Was a Quality Assurance Team Lead/Manager for four people
  • Was a Quality Assurance Tester for POS terminal applications
  • Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Wrote technical requirements and design layout of web pages to interface and write… Show more
  • Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.
Oct 2009 - Apr 2010

Senior Business Analyst

Frisco, TX

  • Was a Quality Assurance Tester for POS terminal applications
  • Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal… Show more
  • Wrote technical requirements and design layout of web pages to interface and write directly to a data base for all credit card point of sale terminal types that are supported with the equipment.
  • Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
Oct 2008 - Sep 2009

Business Analyst

Frisco, TX

  • Was a Quality Assurance Tester for POS terminal applications
  • Analyzed credit card terminal applications for specific terminal types as well as Industry specific.
  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS… Show more
  • Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
  • Provided analysis support to the development teams for the host front end, host settlement end, and POS terminal applications end.
Nov 2006 - Oct 2008

Project Administrator

Scottsdale, AZ

  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Provided analysis for mandates from the PCI (Payment Credit Industry) and DSS (Data Security Standard) that would reflect the POS terminals.
  • Managed several projects from start to finish and assisted on many other projects with other project managers.
  • Assisted the product team and the Vendors to resolve issues… Show more
  • Assisted the product team and the Vendors to resolve issues from the technical side.
  • Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant.
Jun 2005 - Nov 2006

Product Application / Marketing Specialist

Scottsdale, AZ

  • Wrote functional/technical requirement specifications of the user interface (UI) and other types of documentation for the credit card Point of Sale terminals or devices.
  • Understood the industry standard for the Retail, Restaurant, Lodging and some Petroleum.
  • Managed several projects from start to finish and assisted on many other projects with other project managers.
  • Assisted the product team and the Vendors to resolve issues from the technical side.
  • Arranged and… Show more
  • Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant.
Sep 2002 - May 2005

Product Application / Marketing Specialist

Scottsdale, AZ

  • Drafted functional specifications for software development team to code and define application parameters.
  • Provided analysis support to the development teams for the host front end, host settlement end, and POS terminal applications end.
  • Arranged and participated in meetings with the sales teams as well as the product team stakeholders to ensure the user interface of a POS application met the needs of the merchant
  • Created Quick Reference Guides, and documented operational… Show more
  • Created Quick Reference Guides, and documented operational processes and procedures.
  • Provided product support to a national sales organization of 900+ reps including sharing product knowledge, assisting with on-site customer visits.
Sep 2002 - May 2005
Team & coworkers

Colleagues at True Group, Inc.

Other employees you can reach at truegroup.net. View company contacts for 161 employees →

FAQ

Frequently asked questions about Jack O.

Quick answers generated from the profile data available on this page.

What company does Jack O. work for?

Jack O. works for True Group, Inc..

What is Jack O.'s role at True Group, Inc.?

Jack O. is listed as Senior Business Analyst at True Group, Inc..

Where is Jack O. based?

Jack O. is based in Mesa, Arizona, United States while working with True Group, Inc..

What companies has Jack O. worked for?

Jack O. has worked for True Group, Inc., The Joxel Group, Llc., The Joxel Group, Merchant Customer Exchange Llc (Mcx), and Merchant Customer Exchange (Mcx).

Who are Jack O.'s colleagues at True Group, Inc.?

Jack O.'s colleagues at True Group, Inc. include Kara Kizior, Dan Theriault, Lisa Sherron, Miledy (Missy) Kelley, and Misty Walker.

How can I contact Jack O.?

You can use AeroLeads to view verified contact signals for Jack O. at True Group, Inc., including work email, phone, and LinkedIn data when available.

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