Jack Healy Email & Phone Number

United States

• Conducted research on AI use cases within the company for product and process optimization.
• Created user guide, best practices, and other documentation for enterprise-wide AI system implementation.
• Managed retrospective group sessions to gain insights to optimize project workflow and employee efficiencies.

United States

• Developed a means of communication to collect valuable customer and partner feedback to further develop and improve products and initiatives.
• Mediated product development meetings to ensure timeliness and progress in the research and development stages.
• Assistant management of internal brainstorming sessions to increase innovative thinking and product development.

Philadelphia, Pennsylvania, United States

• Collaborated with CRO to create digital marketing campaigns using Outreach.io, Salesforce, and ZoomInfo to target prospects at Fortune 500 companies.
• Conducted research and data analysis of prospective and engaged clients for the sales organization.
• Supported all co-workers and managers under the Business Development team through long-term and ad-hoc projects to ensure brisk but consistent deliverables.

Philadelphia, Pennsylvania, United States

• Managed exceptions in the acquisition workflows to seamlessly onboard customers onto the in-house CRM.
• Supported the team by taking on additional tasks and one-off projects to ensure delivery of high-quality customer experience.
• Interviewed operation analyst candidates along with my team as part of my co-op replacement.
• Experienced the changes of a company acquisition while maintaining work output and flexibility.

Clinton Township, New Jersey, United States

• Training and supervising new employees to craft drinks and food, proper cleaning, and customer care
• Preparing food and beverages
• Execute store closing procedures, adhering to hygienic rules, and regulations

Clinton Township, New Jersey, United States

• Ran the cash register at the checkout lines and customer interaction, while also bagging and completing customer orders
• Supported other departments that needed help when the staff was low in those areas
• Closed down the store at night and took on tasks to make sure that everything was done correctly

Clinton Township, New Jersey, United States

• Managed customer transactions
• Made sandwiches and completed orders for customers
• Supported colleagues and picked up additional tasks to ensure delivery of high-quality customer experience