Jack Partridge

Jack Partridge Email and Phone Number

Union Representative @ Nationwide Group Staff Union
Aberdeen, GB
Jack Partridge's Location
Aberdeen, Scotland, United Kingdom, United Kingdom
Jack Partridge's Contact Details

Jack Partridge work email

Jack Partridge personal email

n/a
About Jack Partridge

A knowledgable and conscientious banking professional with front line experience in branch, telephony and remediation. Currently seeking a beneficial career change where I can continue to interact with clients, develop and purposefully support with their financial and borrowing needs.

Jack Partridge's Current Company Details
Nationwide Group Staff Union

Nationwide Group Staff Union

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Union Representative
Aberdeen, GB
Website:
ngsu.org.uk
Employees:
16
Jack Partridge Work Experience Details
  • Nationwide Group Staff Union
    Union Representative
    Nationwide Group Staff Union
    Aberdeen, Gb
    View
  • Nationwide Building Society
    Member Representative
    Nationwide Building Society Nov 2023 - Present
    Aberdeen, Scotland, United Kingdom
    View
  • Nationwide Group Staff Union
    Union Representative
    Nationwide Group Staff Union Jan 2024 - Present
    Scotland, United Kingdom
    View
  • Rbs
    Personal Banker
    Rbs Sep 2022 - Aug 2023
    Aberdeen, Scotland, United Kingdom
    • Influenced senior leaders at roundtable and finance combine events• Responsible for proactive outbound care calls to clients within our market• Recognised for my charitable initiative raising £818 for RNLI Aberdeen• Achieved consistently expectations for needs and kept appointments• Maintained a strong net promoter score through closed loop feedback
    View
  • Rbs
    Credit Card Services - Customer Contact
    Rbs Nov 2019 - Sep 2022
    Southend On Sea, United Kingdom
    • Led coaching for 15 new entrants for CRM systems and customer engagement • Tackled collective workplace issues through my role as workplace rep and influencer• Resolved escalation cases for the department to remediate customer detriment• Recognised for capability and subsequently appointed relief manager• Evaluated agent call recordings and provided agent feedback
    View
  • Rbs
    Personal Banking And Growth
    Rbs Mar 2021 - Jul 2021
    Manchester, England, United Kingdom
    View
  • Unite The Union
    Workplace Representative For Natwest Group
    Unite The Union Jun 2022 - Aug 2023
    North East Scotland
    Attended roundtable, finance combine and relationship-building events in collaboration with NatWest group. Supported and represented members to resolve issues at work such as flexible working, grievances and disciplinary hearings. Undertook training: Domestic Abuse is a Workplace Issue.
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  • Tsb Bank
    Local Banker
    Tsb Bank Aug 2018 - Sep 2019
    Chelmsford, United Kingdom
    Delivered an accurate counter service for personal and business customers.Supported customers with account opening, online banking and enquiries.
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  • Tsb Bank
    Remediation Secondment
    Tsb Bank Nov 2018 - Feb 2019
    Bristol, United Kingdom
    Applied research and rectification to backlogged complaint cases as a result of the TSB technology failure in 2018. Made outbound calls to aggrieved customers. Delivered safe and fair outcomes, taking into consideration personal circumstances and the tailored support required.
    View
  • Santander Uk
    Customer Service Advisor
    Santander Uk Oct 2016 - Jul 2018
    Southend-On-Sea, Essex, United Kingdom
    View

Jack Partridge Skills

Customer Experience Banking Customer Contact Retail Banking Administration Debit Cards Branch Banking Microsoft Outlook Kyc Risk Controls Customer Service Credit Cards Telephone Banking Remediation

Jack Partridge Education Details

Frequently Asked Questions about Jack Partridge

What company does Jack Partridge work for?

Jack Partridge works for Nationwide Group Staff Union

What is Jack Partridge's role at the current company?

Jack Partridge's current role is Union Representative.

What is Jack Partridge's email address?

Jack Partridge's email address is ja****@****est.com

What schools did Jack Partridge attend?

Jack Partridge attended Chelmsford College.

What skills is Jack Partridge known for?

Jack Partridge has skills like Customer Experience, Banking, Customer Contact, Retail Banking, Administration, Debit Cards, Branch Banking, Microsoft Outlook, Kyc, Risk Controls, Customer Service, Credit Cards.

Who are Jack Partridge's colleagues?

Jack Partridge's colleagues are Matt Stanley, Paris Wills, James Mccrossan, Jackie Wragg, Beverley Cubbon Lcgi, Gordon Picker, Nicola Huddlestone.

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