Jack Porter Email & Phone Number

Fort Lauderdale, FL, US

- Streamlined workflows and improved operational efficiency by 30% using Microsoft Power Automate and project management tools (Asana, Time Doctor), applying IT service management best practices.- Reconciled client accounts in QuickBooks Online and implemented efficient data management practices using Dropbox, ensuring accurate and secure information.

San Mateo, California, US

- Served as the primary point of contact for enterprise SaaS users, managing technical inquiries andsystem performance issues via Zendesk, achieving a 97% customer satisfaction rating.- Delivered tailored onboarding and training sessions and sales presentations at conferences, improving platform adoption by 25% across enterprise accounts.- Spearheaded.

Secaucus, NJ, US

- Drive sales by meeting and collaborating with store team to understand, support and achieve sales goals and objectives - Promote growth and sales by creating and maintaining internal/external community outreach- Lead and participate in learning and development activities - Lead store in the absence of store manager and handle customer complaints- Trained.

Columbus, OH, US

- Achieved sales goals and marketing objectives, delivered memorable customer experiences and drove brand awareness and loyalty- Outfitted customers by suggesting key looks and latest trends based on customer's individual style and buying interest- Promoted brands by educating customers about products by offering marketing collateral, samples and.

- Analyzed raw financial data and translated into concise, readable information for reporting- Supported effective business operations by interpreting the current financial performance against the established targets- Preserved data by regularly performing primary and secondary backups- Typed information and data provided by customers, verifying data.