Jack Rickert Email & Phone Number

Jack Rickert is a Senior Customer Service Engineer at Collins Aerospace. He possess expertise in cisco technologies, switches, data center, routers, networking and 39 more skills. Colleagues describe him as "Jack was an excellent business colleague at Verizon Business. He was a 'go to' Engineer whenever a customer needed professional expertise with Cisco IOS knowledge. Jack has held many high level technical positions at EDS before it was bought out by HP. After we were outsourced to Verizon Business his expertise was evident and achieved Senior status and continued his long standing dependability for customer support. Jack is a very exceptional individual and knows what to do for his customers. I think anyone would be happy and satisified to have Jack on their team." and "Jack was responsible for handling Severity 1 and Severity 2 incidents with my team when I worked as Network Tower Lead for a large automotive manufacturer. These incidents involved communication circuits and router configurations in several different countries. I could always count on a swift and accurate identification of problem affecting service, as well as quick and effective resolution to the issue. During root cause analysis, the information provided by Jack was used to report to the business people and provide resolution. Jack was always professional, knowledgeable and thorough in the execution of his role on the vendor team. I recommend Jack as a highly knowledgeable network engineer and problem solver."

Listed skills include Cisco Technologies, Switches, Data Center, Routers, and 40 others.

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  Senior Customer Service Engineer

  Collins Aerospace

  Wylie, Tx, Us