Jack Robinson Email and Phone Number

Cleaning swimming pools and servicing major equipment such as pumps and filters.RosteringQuotingTrainingCustomer serviceProblem solvingTechnical ability

I am responsible for the effective management of all Ways Phone supervision staff, coaching staff, fundraisers, systems, product quality, product effectiveness and outcomes. I also cover business revenue reporting, weekly and monthly. Payroll, time sheets and commissions I am also across. This role has me overseeing all facets of the business and the campaigns within, ensuring that all are running smoothly and successfully. Within this role I have expanded my operational business knowledge exponentially. This has seen my own self confidence increase that much further also. Again, I have been very fortunate to have found Ways at the time I did. I have been able to grow my knowledge and abilities freely, without constraint. In this day and age that can be a rare opportunity to find within a business, and for that I thank you.

I am responsible for the effective management of all Ways Phone supervision staff, coaching staff, fundraisers, systems, product quality, product effectiveness and outcomes. Within this role I expanded my operational business knowledge exponentially. This has seen my own self confidence increase that much further also. Again, I have been very fortunate to have found Ways at the time I did. I have been able to grow my knowledge and abilities freely, without constraint. In this day and age that can be a rare opportunity to find within a business, and for that I thank you.

Since joining WAYS I have had the opportunity to grow an awful lot. Originally starting as a telefundraiser and slowly working up into a Team leader, I then moved up in Campaign management. Now I'm growing and learning more than ever before. My duties are not reserved for campaign management, I help oversee all of Acquisition (around 30 staff) and the call floor (40-50 staff), I help coach and induct new and old staff. I find at times a background in the mental health sector and counseling is beneficial, life has many stresses and strains that I would often find myself helping people through. I help with script writing that I do really enjoy, it's nice to make a stamp with something like that and have it go well. I help pass on my knowledge to the newer managers so as to teach them the business and up skill them into the best managers possible. I liaise and work alongside the Ops manager also like a 2IC. At Ways my role is multifaceted and very interchangeable which has allowed me to continue learning more and more about Charity fundraising and the NFP/NGO sector.

The purpose of the team leader’s role is twofold: To establish, maintain and lead a well-trained and motivated team of telephone fundraisers. To account manage designated telephone fundraising clients across a number of various projects.

The purpose of the team leader’s role is twofold: To establish, maintain and lead a well-trained and motivated team of telephone fundraisers. To account manage designated telephone fundraising clients across a number of various projects.

The purpose of the RS is to lead from the front when working in any venue such as shopping centres, festivals, expos, markets as well as on travel trips and in the centre and inspire and motivate your team members to achieve higher results. The RS will work across all programs. Your team will not be static, but will be chosen by the Program Manager. In this role you are considered to be an “elite” fundraiser and will be expected to brief, inspire and lead the front liners to achieve maximum results in any location.

The purpose of the frontline recruiter’s role is to participate as part of a well-trained and motivated team of street based recruiters for 2Evolve’s tele-fundraising program. This was achieved through approaching and qualifying members of the general public, in a non-confrontational and friendly manner.

Counsel with emphasis on prevention by working with individuals and groups to promote optimum mental health. Help individuals deal with addictions and substance abuse, family, parenting, marital problems, suicide, stress management, problems with self-esteem and deal with issues associated with ageing and mental and emotional health.

Working the shop floor, front tills and changing room initially. After passing through the trial period I used to help in the sorting room to get all new items tagged and ready for the day, a lot of trust is placed on you in that position as there is no current tags marking items. After a while I was stepped up to leading hand/head of men's wear which then involved me taking charge of other floor staff within men's wear, visual merchandising, up selling, cross selling and the likes.