Jack Royle Email and Phone Number

Responsibilities:Contract management and negotiations with one of AT&T's largest customers in NYC.

RELEVANT EXPERIENCE:Account Management• Develop and expand AT&T’s relationship and sales opportunities with Cendant, annual spend of $100M and one of AT&T’s ten largest accounts• Additional customers supported: Realogy, AVIS/Budget, Orbitz, Wyndham, Travelport, PHH, Merrill Lynch, Johnson & Johnson, United Airlines/Galileo International/Apollo Travel Services, Hewlett Packard, Lockheed, Wells Fargo Bank as well as 21 additional customers• Develop strategic direction, manage and successfully implement sales plans, prepare proposals, develop financial cases, evaluate the competition and negotiate contracts• Directly supervise, motivate and coach Sales Executives to achieve successful sales/quota attainment• Effectively position AT&T leadership to leverage against sales opportunities• Exceed customer service commitments and solve customer problems• Produce monthly and annual production, attainment and trending reports to effectively measure and track customer spend and team performanceSales/Marketing• Negotiated and implemented marketing strategies to plan trade shows, coordinate resources, design and distribute collateral• Consulted on design of Extranet Websites enabling customers to review products and place orders• Created call scripting and training for telemarketing representatives• Designed call flow and order fulfillment procedures for telemarketing contractor and Business OfficeCross-Functional and Team Leadership• Effectively navigate legal, pricing, product/contract management and regulatory entities, on behalf of AT&T, the customer and vendor partners to successfully close agreements and codify joint-marketing relationships• Provide local services expertise throughout the SBC/AT&T merger and the Cendant divestiture to ensure continuity of customer support and implementation of sales strategies for each of the new customers resulting from the Cendant divestiture