My current role centers on forging robust relationships and translating executive-level business needs into actionable technical strategies. My expertise in customer success and technical project delivery is evidenced by effective project management and the successful coordination of enterprise customer training and enablement.Previously, I led teams to enhance franchise technology solutions and spearhead strategic program management, contributing to substantial customer engagement and revenue growth. Collaborating with internal stakeholders and customer leadership, our efforts resulted in the sale of over 100K licenses in a SaaS application's first three quarters.I have also been a leader in service support program management, developing and collaborating to deliver a support model for Enterprise customers resulting in hyper growth from inception to ~$50M ARR in just two years.
Listed skills include Management, Cloud Computing, Leadership, Strategic Partnerships, and 27 others.