Jack Rufer Email & Phone Number

Conducted business development in Europe with business and sales activities management as well as technical related activities such as product selection, application implementation, project integration, customer training and support, product management related to optical transport systems for video optimized technology typically with cable operator, ILEC [incumband Local Exchange Carrier] and industrial plant. Led system design for customer with integration of own manufactured products deployed for Hybrid Fiber Coax analog transmission and digital transport Time Domain Multiplexing networking over dark fiber. This includes schedule management, system configuration and trouble-shooting system issues and driving these issues to closure.Resolved customer issue about complex commercial issues and technical problems related to field issues and customer needs.Configured Network Management for local and remote via IP for higher level network management, connecting to SNMP northbound systems.Established and conducted service maintenance and upgrade plan, preparation of validation test and reception of field system deployed for customer's equipment as well as training with operator and maintenance team.Communicated between customer and factory for multiple areas within the company to integrate solutions and resolve customer issues.Specialties: Sales, marketing as well as hands-on high technical level based on engineering Bachelor of Science in electricity with telecom specialty for video and audio technology.