Jack Schuller Email & Phone Number

Massillon, Oh, Us

Dallas, Texas, Us

Halifax, Ns, Ca

National Sales US Business Development

Richmond, Virginia, Us

Responsible for all operational areas within the service center.

Frisco, Texas, Us

Greenwich, Ct, Us

Provided oversight and held full profit and loss ownership for the Orlando District. Efforts resulted in revenue exceeding $124 Million annually. ● Collaborated with Sales, Transportation, Safety, BI, Finance, Human Resources and Operations to support corporate objectives and drive KPI results, leading to a 102% of earnings goal to exceed bottom line profit metrics. ● Acquired and developed leadership talent to support business objectives resulting in improved Customer Satisfaction and Employee engagement. Improved service, quality and operational KPI performance.

Strategic SolutionsAchieved Roadrunner Transportation Systems Corporate Account customer growth and retention from on boarding to execution. Worked with operations for claims avoidance and reduction. ● Developed a Customized Solutions Department that focused on Strategic Accounts. Optimizing the customer experience from inception. Created an Amazon Team Experience generating $28M annual revenue. ● Managed Cargo Claims and Claims Prevention Department, establishing consistent standards to load quality and freight handling expectations for claims avoidance. Reduced claim filed to paid process to less than 60.

Terminal Operations Directed ownership of LTL operations performance for the entire terminalnetwork. ● Aided crafting strategic organizational objectives and implement supporting initiatives into business operating plans. ● Leadership to understand the direction of the organization and the culture paradigm shift required to meet objectives.

Eastern Region Operations Managed full financial oversight for the overarching LTL business structure of the Eastern region of the United States. ● Worked in conjunction with Business Intelligence to develop a city settlement platform to unify the process for all service center locations. ● Provided strategic direction and oversight to Operations and Sales segments.

Sr. Manager Freight International Services, Uniontown, OH Directed timely, accurate processing and clearance for Canada cross-border operations. ● Designed workflow processes that supported transmission of documents between customers, carriers, customs agencies and international customs brokers. ● Ensured regulatory compliance for shipments crossing international borders.

Led, educated and developed the employees supporting local pickup and delivery and cross-dock, breakbulk hub operations. ● Provided clear and frequent communication regarding productivity, performance and compliance in support of organizational business plan objectives. ● Improved product quality by implementing corrective actions derived from Service Quality Indicator metrics, loss and damage claim data.

North East Regional Manager, Harrisburg, PA Ensured operational performance and profitability of the North East Region of FedEx National LTL, consisting of 18 locations and nearly 800 employees. ● Staffed, developed and led facilities through period of rapid growth and transition, culminating in the merger into the existing FedEx Freight network. ● Monitored, analyzed and implemented processes to improve efficiencies and compliance with regulations, as well as company policies and procedures.

Executive Solution Manager, Gibsonia, PA Created innovative customer solutions for traditional and non-traditional LTL needs, Including distribution, consolidation and dated release offerings. ● Spearheaded collaborative efforts between Operations and Sales teams, ensuring solutions supported enterprise objectives and facilitating implementation. ● Identified and supported North American international development opportunities, facilitating supply chain discussions between Sales and the customer.

Division Solutions Manager, Gibsonia, PA Created innovative customer solutions for traditional and non-traditional LTL needs, Including distribution, consolidation and dated release offerings. ● Spearheaded collaborative efforts between Operations and Sales teams, ensuring solutions supported enterprise objectives and facilitating implementation. ● Identified and supported North American international development opportunities, facilitating supply chain discussions between Sales and the customer.

Memphis, Tn, Us

Led, educated and developed the employees supporting local pickup and delivery and cross-dock, breakbulk hub operations. ● Provided clear and frequent communication regarding productivity, performance and compliance in support of organizational business plan objectives. ● Improved product quality by implementing corrective actions derived from Service Quality Indicator metrics, loss and damage claim data.

Memphis, Tn, Us

Worked in conjunction with Corporate operations in expansion of the PA/NJ location to include Pittsburgh Pa.Led, educated and developed the employees supporting local pickup and delivery and dock operations. ● Provided clear and frequent communication regarding productivity, performance and compliance in support of organizational business plan objectives. ● Improved product quality by implementing corrective actions derived from Service Quality Indicator metrics, loss and damage claim data.