Jack Schwartz Email & Phone Number

Dallas, Tx, Us

Dallas, Tx, Us

As leader of the Agile CoE, I am responsible for increasing our ability to deliver the right solutions to our customers while maintaining the highest quality by increasing agility. Our coaching office provides consulting, training, mentoring, and coaching at enterprise, portfolio, team, and individual levels.

Dallas, Tx, Us

My role is to provide agile coaching, mentoring, consulting, and teaching at the enterprise, team, and individual levels.

Dallas, Tx, Us

Provide support and coaching for the Scrum practice while also serving as business analyst on a software development team supporting the Valuations business segment.

Radnor , Pa, Us

Formed, led, and organized Agile teams, SDLC, environments, and product backlogs to bring best practices to a typically outsourced culture. Utilized both Scrum and Kanban depending on the task at hand. Served in Coaching, Product Management, Scrum Master, and Development Manager Roles. ● Formed and led a cross-functional Kanban team for a 9+ month migration, completing on time, saving $1.5M. ● Customized Agile Lifecycle Management for Scrum, Kanban teams. ● Facilitated Agile training and Agile Coaching; led Stand-ups, Grooming, Planning, Reviews, and Retrospectives.

Chelmsford, Ma, Us

Shared Technology Services OrganizationStaffed and directed multiple teams of managers, software developers, dba’s, business analysts, QA, and often, data center/desktop support. Presented solutions to external as well as internal customers in RFP responses for our >$3M Custom Software practice and later served as Product Manager throughout the life of the products. ● Led Delivery and Product Management for a large scale lead management clearinghouse reducing delivery time for hot leads from 45 minutes to under 3. ● Partnered with Digital UX/CX agency to design and deliver a web-based POP and data-driven fulfillment application. ● Designed and served as Product Owner for a multi-brand dealer employee recognition and rewards application. ● Responsible for SDLC improvements reducing time to market by 40%. ● Led AS/400 development and maintenance.

Chelmsford, Ma, Us

Led two additional development teams and the data center team of Harte Hanks’ Postfuture Unit while still a Director in the Shared Technology Services organization. Successfully completed a >5,000 hour migration of all clients and data to an outsourced Email Service Provider (ESP) tool while continuing operation of the current core business and professional services. ● Developed strategy for customization and professional services preserving $400K/yr in revenue. ● Served as Director over Core Software and Professional Services development and data center teams.

Chelmsford, Ma, Us

The company was known as, Harte Hanks Sales Support, when Harte Hanks acquired Sales Support Services in 2002.Progressed from a Development Manager focused on AS/400 systems into a leader of multiple teams while an eight-person department grew to over 40. Created new Warehouse Management/Order Management Systems then served as Product Manager while developing infrastructure for $2M/year in custom software development revenue which included the highly acclaimed bmwfilms.com web site. ~~~~~ PREVIOUS ~~~~~ SALES SUPPORT SERVICES, INC. - Director, Information Systems/VP - Data Processing Manager JENKENS & GILCHRIST, PC, Dallas, Texas - Data Processing Manager - System 38, AS/400 Programmer

Education record

Bba, Management Science/Computer Science