Responsible for the Operational and Resilience Risk policy and framework in the US; Operational Risk CCAR, capital, and scenario analysis programs; and second line oversight of payments, transaction processing, and business continuity risks.

Implemented and managed a first line risk management program covering all operational, BSA/AML, and regulatory risks for the Private Banking business unit. Managed teams across the US and Latin America that performed risk assessments, control monitoring, issue management, and loss reporting and investigations. Coordinated internal and external exams and audits and provided leadership to address firm-wide consent orders and commitments under a deferred prosecution agreement.

Advised Private Bank management on the risk and control environment for banking, credit, investment management, trust, and custody front and back office operations across the US and Latin American markets.

Managed audits of commercial banking operations, BSA/AML compliance, and third party risk.

Performed audits of capital markets, retail brokerage, mutual fund portfolio management, registered investment advisory businesses, and associated operations, compliance, finance, and market and credit risk support functions.