Clinic Manager Behavioral Health
Madigan Army Medical Center
Provided administrative and management support to the Chief, Department of Behavioral Health and staff through analysis, evaluation, advice, and coordination of administrative policies, programs, and operations. Coordinated and assisted with other Chiefs of Departments and Sections to maximize mental health services rendered to beneficiaries.Coordinated, documented, and implemented internal policy as it relates to mental health care delivery.Planed, directed, analyzed and coordinated administrative activities in the Department of Behavioral Health Researched and applied techniques to gather, organize, and analyzed workload, personnel, metrics and budgetary resources data to make recommendations to the Chief of the Department of Behavioral Health.Monitored and analyzed workload statistics for the Department of Behavioral Health.Purchased, maintained, and arranged deployment and repair of office equipment. Liaison with other medical center departments such as printing, facilities management, telecommunications, computer instillations, IT, business affairs, various clinics, inpatient units, and external shareholders such as unit commands, public relations, and civilian entities. Solved problems regarding space issues. Responsible for oversight of application and performance of clinic and medical center policies and practices, supervision of clinic records, development of preparation of production reports. Directed and monitored personnel schedules, both on monthly basis and responded to the requirement to expedite evaluations of a large influx of walk-ins. Developed various Excel programs to monitor provider production and several other internal reports and peer review processes.