Jack Stephens Email & Phone Number
@bet365.com
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Who is Jack Stephens? Overview
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Jack Stephens is listed as Data Analyst at BAE Systems Digital Intelligence, a with 3277 employees, based in Stretford, England, United Kingdom. AeroLeads shows a work email signal at bet365.com and a matched LinkedIn profile for Jack Stephens.
Jack Stephens previously worked as Compliance Analyst at Bet365 and Customer Contact Analysis Supervisor at Bet365.
Email format at BAE Systems Digital Intelligence
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AeroLeads found 1 current-domain work email signal for Jack Stephens. Compare company email patterns before reaching out.
About Jack Stephens
Tech-focussed and forward-thinking Compliance Analyst within the gambling industry. Extensive experience of interpreting and analysing data, spotting trends and delivering insight to operations and tech driven departments in a customer-focussed environment. Currently work closely with Senior Management and Heads of Departments to forecast and report on performance, with expertise in understanding internal processes and procedures, service levels, and safer gambling measures.Focussed, as a Supervisor in a managerial capacity, on ensuring data and reporting produced is stored securely and distributed safely on a wider level.Previously, within the retail sector, finessed my complaint handling and communication skills in managerial positions focused primarily on training, development and the customer experience. An avid sports fan (literally all of them), with a keen interest in MMORPGs and sustainability. Often defined as a bit of geek with an environmental-focussed attitude.
Jack Stephens's current company
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Jack Stephens work experience
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Compliance Analyst
Customer Contact Analysis Supervisor
Transforming raw data into insightful findings for senior managers in the business to drive meaningful change. Critically evaluate cross-departmental processes and procedures with a view to optimise performance and productivity to benefit the end user. Accountability for managing own projects against fixed deadlines with set criteria on multiple tools.
Responsible Gambling Team Leader
Promoted safer gambling through supporting and signposting vulnerable customers to appropriate measures such as structured breaks from gambling. Carried out challenging conversations and explored courses of action determined by my analysis of gambling activity and patterns. Led workshops to strengthen staff development and completed courses in mental health, supporting vulnerable customers, effective questioning and displaying genuine empathy. Completed CDD and AML calls, recording scripts and determined required course of action based on customer interactions.
Training & Development Team Leader
Key responsibilities including training new staff members, developing experienced staff members within the team and creating a 12-week training plan.
Customer Accounts Team Leader
Staff development with a focus on customer complaint handling, liaising with senior managers and contribution to the standard of service upheld in the department.
Customer Accounts Advisor
Provided excellent customer service and ensured responsible gambling procedures were adhered to. Experience supporting customers on the telephone, through live chat and email.
Assistant Manager
Managed over sixty staff, organising rotas with a focus on staff development. Conducted disciplinary hearings and supported a demanding replenishment team. Completed alcohol licence to oversee the stores alcohol sales in the absence of the store manager.
Frequently asked questions about Jack Stephens
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What company does Jack Stephens work for?
Jack Stephens works for BAE Systems Digital Intelligence.
What is Jack Stephens's role at BAE Systems Digital Intelligence?
Jack Stephens is listed as Data Analyst at BAE Systems Digital Intelligence.
What is Jack Stephens's email address?
AeroLeads has found 1 work email signal at @bet365.com for Jack Stephens at BAE Systems Digital Intelligence.
Where is Jack Stephens based?
Jack Stephens is based in Stretford, England, United Kingdom while working with BAE Systems Digital Intelligence.
What companies has Jack Stephens worked for?
Jack Stephens has worked for Bae Systems Digital Intelligence, Bet365, and Home Bargains.
How can I contact Jack Stephens?
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