Jack Steverson Email & Phone Number

Oakley, Ca, Us

Oakland Ca

I proudly support the men and woman of the Oakland Police and Fire Department. I'm apart of the Public Safety Team. In this role, I deal with day to day IT issues. I'm point person for Eastmont Mall Sub Station 400 officers and our Police 911 dispatcher center another 80 officers. I'm first point of contact on all IT issues.

City Of Oakland

I proudly support the men and woman of the Oakland Police and Fire Department. I'm apart of the Public Safety Team. In this role, I deal with day to day IT issues. I'm point person for Eastmont Mall Sub Station 400 officers and our Police 911 dispatcher center another 80 officers. I'm first point of contact on all IT issues.

San Francisco Bay Area

ASJ Technologies Lead Consultant San Francisco Bay Area/ Greater Los Angeles September 2012 - PresentKelcor Environmental Remote/ Los Angeles Ca. IT Consultant Currently working with owner to create Technology Upgrade. Establish remote support to work with employee’s in US and abroad. Order technology hard and software. Produce weekly work flow reports. Establishing IT budget for new offices. Also first point of contact for technical issues.… Show more ASJ Technologies Lead Consultant San Francisco Bay Area/ Greater Los Angeles September 2012 - PresentKelcor Environmental Remote/ Los Angeles Ca. IT Consultant Currently working with owner to create Technology Upgrade. Establish remote support to work with employee’s in US and abroad. Order technology hard and software. Produce weekly work flow reports. Establishing IT budget for new offices. Also first point of contact for technical issues. Sanveo Inc. Newark Ca. IT Consultant Hired to patched, updated or replaced all laptops and workstations. Designed and updated all desktop from Windows 7 to 8.1 and Servers to 2012 for Sanveo. Migrated company’s email and active directory to Microsoft Office 365. I created a company inventory of all technology assets globally. I developed VMware Horizon solution for India office users. Setup Revit Server for Sanveo’s projects which helped employees and customers to view drawings globally. Show less

San Francisco

Managed daily technical operations first point of contact for 80 Boldt employees and over 300 trade partners in the northern California region. Developed, implemented and maintained desktop support and Help Desk. Developed processes and policies to support the delivery of high-quality technology services, which included new hire setups, user account creation and user packets. Develop and drove the IT rollout plans, focusing on supporting two large hospital projects CPMC - Cathedral Hill, Saint… Show more Managed daily technical operations first point of contact for 80 Boldt employees and over 300 trade partners in the northern California region. Developed, implemented and maintained desktop support and Help Desk. Developed processes and policies to support the delivery of high-quality technology services, which included new hire setups, user account creation and user packets. Develop and drove the IT rollout plans, focusing on supporting two large hospital projects CPMC - Cathedral Hill, Saint Luke’s. Worked with Project Executives, Senior Managers and Project Managers to develop SLA’s during preconstruction to the start date. Show less

San Francisco Bay Area

Installed, configured and troubleshot desktop operating systems and applications. Set up cost saving leases on 380 PC’s and laptops and maintained the inventory. Provided daily operational support to senior staff, architects and clerical staff. Provided setup, oversight and management of video conferences. Managed multiple desktops using Symantec imaging software. Overseen ordering and maintenance of Blackberry’s and cell phones. Maintained excellent report with vendors and staff. Set up and… Show more Installed, configured and troubleshot desktop operating systems and applications. Set up cost saving leases on 380 PC’s and laptops and maintained the inventory. Provided daily operational support to senior staff, architects and clerical staff. Provided setup, oversight and management of video conferences. Managed multiple desktops using Symantec imaging software. Overseen ordering and maintenance of Blackberry’s and cell phones. Maintained excellent report with vendors and staff. Set up and dismantled remote job sites and ensured connectivity back to main office. Show less

Burlingame, Ca

First point of contact for the daily desktop support for 300 employees with one help desk technician. Established leasing contract and managed all 220 Dell machines. Responsible for daily troubleshooting on a wide range of technical issues from level one to three helpdesk calls. I oversaw in-house based applications for the lab and corporate office. Traveled across the bay area to doctor’s offices to set up computers and configure access to Lab's mainframe and provided training for doctors… Show more First point of contact for the daily desktop support for 300 employees with one help desk technician. Established leasing contract and managed all 220 Dell machines. Responsible for daily troubleshooting on a wide range of technical issues from level one to three helpdesk calls. I oversaw in-house based applications for the lab and corporate office. Traveled across the bay area to doctor’s offices to set up computers and configure access to Lab's mainframe and provided training for doctors and nurses on in-house applications. I managed corporate PBX punched down phone system and ran daily backup tapes. Worked closely with Director of Technology to establish a budget for technology growth. Establish PC leasing program to help my company save money. Show less

Oakland, Ca

Began my technology career as an intern with the City of Oakland and with hard work and determination, I earned a Micro Computer Specialist position. I was number 2 out of a staff of 14 members in closing help desk tickets for 6,000 city employees. I was appointed to start the Recware Program for the Parks & Recreation Department. I traveled for training to deploy and implement this software to all Recreation and Senior centers across the City of Oakland. This system is still currently in use… Show more Began my technology career as an intern with the City of Oakland and with hard work and determination, I earned a Micro Computer Specialist position. I was number 2 out of a staff of 14 members in closing help desk tickets for 6,000 city employees. I was appointed to start the Recware Program for the Parks & Recreation Department. I traveled for training to deploy and implement this software to all Recreation and Senior centers across the City of Oakland. This system is still currently in use today. I also coordinated and successfully implemented the technology efforts for Oakland's first academic military academy at the Oakland Army Base from start to finish. I consistently maintained outstanding statistics of completed tickets on the helpdesk system. Show less

City Of Oakland

Education record

A+ Certification, Computer Installation And Repair Technology/Technician