Jack Sunderman

Jack Sunderman Email and Phone Number

Looking for opportunities as a customer success manager, implementation/onboarding manager, and data/account operations!
Jack Sunderman's Location
Blacksburg, Virginia, United States, United States
About Jack Sunderman

My greatest strengths revolve around relationship building, increasing the value of teams, and analytical problem solving. For six years I used those skills as a science teacher - five years teaching 8th grade science, and one year as a high school chemistry teacher. Being in the classroom taught me so many lessons in managing people, time, perseverance and solving problems creatively and efficiently. However, after six years I decided I wanted to make a change and use my strengths in customer facing roles in the corporate world!

Jack Sunderman's Current Company Details

Looking for opportunities as a customer success manager, implementation/onboarding manager, and data/account operations!
Jack Sunderman Work Experience Details
  • Opendorse
    Account Operations Lead
    Opendorse May 2024 - Nov 2024
    - Oversee entire onboarding and implementation process of new accounts from end-to-end- Collaborate with stakeholders to align project goals with business objectives- Spearhead cross-functional initiatives to align product development, marketing, and sales strategies with customer success goals- Establish and maintain a positive relationship with 27 partners through open lines of communication and monthly strategy calls- Conduct in-depth data analysis using advanced visualization tools like tableau to identify trends, measure ROI, and present actionable insights to partners- Drive renewal process and upselling potential of current partnersstreamline tracking and communication processes, to maximize the efficiency of the cleaning of 100s of data sets- Create charts and tables in Microsoft Excel and Google Sheets in a timely manner to aid partner strategy calls- Collaborate with customer success team to communicate best practices and ensure accurate data for partner strategy calls.- Maintain effective lines of communication with customer success team to prioritize and complete deliverables within appropriate time ranges
  • Opendorse
    Account Operations Specialist
    Opendorse Nov 2023 - Jun 2024
  • Radford City Public Schools
    Chemistry Teacher
    Radford City Public Schools Aug 2022 - Nov 2023
    - Develop and perform formative assessments to collect data on student needs and inform decisions on instructional pace and volume- Use Microsoft Excel to create and maintain records of chemical inventory- Create new and enhance existing curriculum to meet the needs of a diverse group of learners in multiple courses - Plan and facilitate year-long, semester, and unit plans for multiple courses from start to finish
  • Lincoln Public Schools
    8Th Grade Science Teacher
    Lincoln Public Schools Aug 2017 - May 2022
    Lincoln, Nebraska, United States
    - Collected and analyzed data on student engagement and impact of student learning to inform curricular decisions- Analyzed student behavior data with interdisciplinary academic team to gain insights on best practices- Initiated plan for interdisciplinary team to provide performance coaching to 10+ struggling students - Utilized online learning platforms to implement hybrid learning model during COVID-19 pandemic- Overhauled and executed 8th grade science curriculum in 2019 after the Nebraska Department of Education adopted new science standards- Designed and implemented 3-dimensional assessments to align assessments with curriculum and KPIs- Originated year-long science and engineering challenge to engage students in the scientific method

Jack Sunderman Education Details

Frequently Asked Questions about Jack Sunderman

What is Jack Sunderman's role at the current company?

Jack Sunderman's current role is Looking for opportunities as a customer success manager, implementation/onboarding manager, and data/account operations!.

What schools did Jack Sunderman attend?

Jack Sunderman attended University Of Nebraska-Lincoln, Fullstack Academy, Doane University, University Of Nebraska-Lincoln.

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