Global Engagement & Program Management
Ibm Global Business Service
• Directed client engagements consisting of multiple IT programs, on-shore/near-shore/off-shore, to support client’s plans and goals. • Client revenue generation through IT delivery, value-added services, P&L management, RFP development, strategic sales.• Developed and managed client transformation services successfully increasing productivity by establishing best practices.• Created and architected dynamic, robust and scalable technology solutions for cloud… Show more • Directed client engagements consisting of multiple IT programs, on-shore/near-shore/off-shore, to support client’s plans and goals. • Client revenue generation through IT delivery, value-added services, P&L management, RFP development, strategic sales.• Developed and managed client transformation services successfully increasing productivity by establishing best practices.• Created and architected dynamic, robust and scalable technology solutions for cloud computing, web services, system engineering and integration.• Client 'trusted advisor' creating solutions architecture models to gain strategic and competitive advantage.• Led successful turnaround of client engagements not meeting service level agreements, schedules.• Earned “Best Fest – Award for Outstanding Achievement. Engagement Highlights:► Program Manager: Establish and direct global PMO’s to support client technology refresh and transformation engagements.► Global Program Director: Global management of operational IT asset portfolios (26 sites in 11 countries.) Plan, architect, and implement IT infrastructure improvements, ERP (SAP, QAD, JDE) implementation and enhancements at the enterprise level.► Development Principle: Consulting and management of full lifecycle IT developments and implementations for diverse industries.► Proposal Manager: Technology advisor and business principle winning multi-million dollar strategic outsourcing engagements.► Technical Director: Client advisor for setting and selecting technology strategies. Audit, review and manage multivendor integration and deployment of client solutions. Specialist in systems architecture, database design, applications development and ‘best practice’ technology solutions.► Sr. Managing Consultant: Architect, direct and coordinate all activities required to successfully complete projects with diverse technologies to support client goals and objectives. Show less