- Managing a caseload clients- Goal-setting with clients, creating safety and aspiration plans- Responding effectively to emergencies (medical, mental health, health and safety)- Managing aggressive and violent situations in a calm and safe manner- Logging and updating internal systems and cross-agency systems - Making effective and clear safeguarding referrals, police reports, DISC reports- Coordinating MDTs with relevant workers (social workers, CGL, lead practitioners)- Organising activities

Building trusting relationships with clients and offering emotional supportMeal preparation and service for 20-30 clientsCoordinating activities and organising donations

Six separate contracts to provide research consultancy services to local charities and SMEs. Some highlights include:- Supervised intensive ‘Problem Solving and Innovation’ postgraduate module alongside Head of Enterprise and Research and Innovation Manager at Keele Business School coordinating multiple groups and businesses within a short time-frame- Conducted a 6000-word literature review to inform the curation of a neuro-scientific parenting program for a charity that works with parents that have suffered trauma to support families

Supporting clients with emotional and practical supportSupporting clients with language/online/college coursesPicking up food donations from participating stores

Analysing routes to market and sourcing new partnerships to influence marketing approach

Vaccinated vulnerable individuals as part of the Covid-19 vaccination schemeDelivered professional and compassionate treatment, providing medical information about the vaccines.