Jack Timson Email & Phone Number

Liverpool, Gb

Liverpool, England, United Kingdom

● Call centre triage● Logistics and delivery● Vulnerable customer servicing● Sales and customer retention

Liverpool, England, United Kingdom

• Senior customer retirements specialist, multiple skillsets• Informal complaints and incident management• Handling large financial holdings• Informal first-contact support for colleagues• Wide technical knowledge of multiple product types• CF1 Financial Certification• Cross-company networking for customer outcomes

Liverpool

• Frontline customer service across multiple skillsets• Informal complaints and incident management• Handling large financial holdings• Informal first-contact support for colleagues• Exceptional telephone manner• DBS checked, OSA signed• Strict GDPR compliance

Continuation of time @ The Contact Company, promoted to the National Savings @ Investments campaign.Key Skills and Responsibilities • Frontline customer service• Confidential administration duties• Ad-hoc incident management• Handling large financial holdings• Exceptional telephone manner• Promotion and contract attained• DBS checked, OSA signed• Strict GDPR compliance

Full-Time position under contract for Argos Retail at The Contact Company.Key Skills and Responsibilities • Frontline customer service• Confidential administration duties• Exceptional telephone manner• Strict GDPR compliance

Liverpool, United Kingdom

After my internship at YKids came to an end and following a few weeks of pre-arranged travel, I undertook a part-time position at Twelve20 LTD. This allows me to continue my search for a role within my chosen career path, continue with my Masters degree and pursue my desire to write. The company predominantly manages production accounts in television and film. Due to the volume of paperwork generated on a day-to-day basis, I was required to assist in duties such as logging invoices, petty cash distribution, and general administrative tasks such as copying, filing and scanning. Key Skills and Responsibilities • Bank reconciliation• Petty cash distribution and listing • Scanning, copying, filing• Coding up and logging invoices

Liverpool, United Kingdom

With the help of Agent Academy, I was granted a six-month internship with the Ykids children’s charity. I chose this particular role out of several others, due to the charity's commitment towards helping disaffected young people. My role was to manage and write for several Ykids programmes and campaigns, in particular their high-profile Believe Awards event. I was also tasked with several concurrent responsibilities such as social media management, press releases and funding applications, the production of promotional videos and managing email campaigns.Key Skills and Responsibilities • Advanced copy and proofreading• Social media management• Press and funding applications• Film-making and editing• Engaging clients and associates• Establishing brand quality• Managing high-intensity campaigns• Analytics and traffic generation

Unit 51, Baltic Creative, Liverpool, United Kingdom

In July 2016 I applied for a career accelerator/work experience program founded by the Agent Marketing CIC. Through a competitive recruitment process of thirty, I was honoured to be chosen among nine others for the program.While connecting with countless businesses throughout the Liverpool City Region, we developed engagement strategies, conducted primary and secondary research, and made major strides towards the completion of our project, assigned to us by the Local Enterprise Partnership - working out ways to close the skills gap between academic institutions and the digital and creative industries. Key Skills and Responsibilities- Networking and communications- Strategy development and application- Facilitating group-led workshops- Document copywriting- Primary/secondary research- Data analysis and corroboration

Liverpool, United Kingdom

Clients Include:WhatsInFilm - http://bit.ly/2fkV3ADGamesMoviesDeals - http://bit.ly/2gbnn9SAgent Academy - http://bit.ly/1IYk9tjAs a graduate writer I have always been looking for avenues to write and build up my portfolio. Since beginning university I have endeavoured to write as much as I can beyond my own personal projects.Examples of my work;- http://bit.ly/1UyDc54- http://bit.ly/2eZEvjf- http://bit.ly/2gCXCB1- http://bit.ly/2fLqWTx- http://bit.ly/2ga8Urb- http://bit.ly/2gvGagO

Seel Street, Liverpool, United Kingdom

Key Skills and Responsibilities- Supporting bar and table staff- Procuring and allocating supplies- Customer relationships- Efficiency and flexibility- Brand representation- Table service and renovation

Master Of Arts - Ma, Creative Writing, Pass With Merit

Bachelor Of Arts (Ba), Creative Writing, 1St Class

Activities and Societies: Notable Achievements - Commended runner-up in Manchester short story prize - Chief Editor of work-based project.

Education record