Personal Escort,Security Officer,Crowd Safety And Management Officer
CurrentResponsible for the Security and welfare of Individuals,(VIPs) to and from the field of PlayResponsible for the Security and welfare with assistance of teams to and from the field of playResponsible for the Security and Welfare of Individuals(VIPs) and teams on arrival and departure to there dressing rooms,Responsible for the Security and welfare of Individuals(VIPs) and teams who remain for Post Match Events and escort them safely without hinderance from fans or otherwise to there transportation when exiting the venueA key element to this role is vigilance, to prevent unwanted approaches from unruly fans we need to act speedily with authority and calmness ,in some instances with high profile players we use the bodyguard approach and form a four man wall around the person with another in front leading and one in the rear. This may also apply to high profile refs and or coaches in certain codes. We work in teams and are in constant radio contact to each other and supervisors and are supported by teams of CC Surveilance Operators,plain clothed operatives, the Police and TRG.Crowd Safety and Management OperativeConsidered a key role as the health and safety of our patrons is detrimental in there continued loyalty and patronage of the venue ,all enquiries eg directions, and complaints eg unruly behaviour or drunkenness is dealt with an active ear eg,sensitivity to cultural barriers,and acted upon once all the information has been ascertained and in a manner that shows dignity and respect to all involvedIt is important that we maintain control of large crowds and critical when peoples emotions run high and the added element of alcohol that presence, surveillance ,and communication will deter unruly behaviour and immediate response to eject intoxicated patrons helps comfort remaining patrons.We are regularly called upon to assist with lost children,injured patrons and provide comfort and communicate location for paramedics and police to attend.