Jack Triolo

Jack Triolo Email and Phone Number

Resilient Help Desk Professional @ Altice USA
queens, new york, united states
Jack Triolo's Location
Holtsville, New York, United States, United States
Jack Triolo's Contact Details

Jack Triolo personal email

n/a

Jack Triolo phone numbers

About Jack Triolo

I am a resilient professional with over 15 year’s experience providing technical support. I am thriving in the midst of changing technology and user needs. Also I am to draw on a vast store of knowledge and experience to benefit users and the company. Being selected to special projects such as live support and e mail support have opened up new areas of learning and helping others.

Jack Triolo's Current Company Details
Altice USA

Altice Usa

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Resilient Help Desk Professional
queens, new york, united states
Website:
alticeusa.com
Employees:
4533
Jack Triolo Work Experience Details
  • Altice Usa
    Help Desk Techncian
    Altice Usa Dec 2017 - Present
    Jericho, N?
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  • Cablevision
    Help Desk Technician
    Cablevision Feb 2001 - Dec 2017
    Jericho, Ny
    Able to deliver technical support in a friendly, calm manner. Have received awards and praise calls.Support every aspect of the Optimum Voice phone service.Troubleshoot, diagnose various e mail issues.Resolve many browser related issues.Walk customers through a wide range of fixes involving equipment and software.Document and escalate issues and fixes using the Remedy documentation program.Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Proven success working in high-volume call center Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues.Chosen as a mentor to newly hired technicians.
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  • Wintronics
    Desktop Support Technician
    Wintronics Oct 1999 - Feb 2001
    Hauppauge, Ny
    Was responsible for the installation, configuration and trouble-shooting of diversified software and PC systems. Performed installation, configuration and troubleshooting of printers.Troubleshooting of a wide range of network issues.Document issues and resolutions using the remedy program.
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Jack Triolo Skills

Network Troubleshooting Microsoft Office E Mail Troubleshooting Internet Connectivity Windows 7 Windows 10 Windows Vista Windows Xp Browser Troubleshooting Customer Service Help Desk Support Computer Hardware Customer Satisfaction Tcp/ip Voip Technical Support Software Installation Troubleshooting Call Centers Telecommunications Networking Voice Over Ip Vendor Management Wireless Technologies Contact Centers Internet Protocol Suite

Jack Triolo Education Details

Frequently Asked Questions about Jack Triolo

What company does Jack Triolo work for?

Jack Triolo works for Altice Usa

What is Jack Triolo's role at the current company?

Jack Triolo's current role is Resilient Help Desk Professional.

What is Jack Triolo's email address?

Jack Triolo's email address is jt****@****ion.com

What is Jack Triolo's direct phone number?

Jack Triolo's direct phone number is +151680*****

What schools did Jack Triolo attend?

Jack Triolo attended Alfred State College - Suny College Of Technology.

What skills is Jack Triolo known for?

Jack Triolo has skills like Network Troubleshooting, Microsoft Office, E Mail Troubleshooting, Internet Connectivity, Windows 7, Windows 10, Windows Vista, Windows Xp, Browser Troubleshooting, Customer Service, Help Desk Support, Computer Hardware.

Who are Jack Triolo's colleagues?

Jack Triolo's colleagues are Misti Grimsinger, Shawn Heslop, Michael Mackie, Jordan Morgan, Evan Bentley, Lou Mastropasqua, Christian Esteban.

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