Jack T. Email & Phone Number

- Managing the Washington district market in store visits, insight reports, merchandising, trainings, and building relationship with store leaders. - Assisted with organizing meetings with new vendor clients entering the physical market by negotiation with store leaders in the markets, scheduling dates and time, being the main point of contact, and providing insight to clients about the markets. Resulting in a postive experience from clients of their visit in potential markets.

- Reaching weekly sales goals of 15 units sold by building strong relationships with staff associates and management within different retailers through product training, assisting the team in stores, and bringing positive influence to the team.- Visiting partner markets across Washington in observing and providing insight reports using Qtrax system to management about other competitors, customer feedback, demographics, and changes in the stores.- Hosting table events in showcasing Chromebooks of educating customers of hardware capabilities, ChromeOS, benchmarking, and software apps, resulting in a greater understanding and opinion on Chromebooks devices.- 1st in the district and 7th in the US region for Chromebooks for consecutively 8 weeks in a row in sales, returns, and feedback surveys within the market.

Varies

- Promoting brands and IPs through social media and at events to build meaningful relationships between company IPs and the community.- Delivering engaging experience at panels, trade shows, and premier events for the community by interacting with attendees, distributing gifts, taking photos of the event, and aiding special guests. - Organizing and coordinating events according to client specifications towards event space and guest panels. Clients: · Aniplex of America

- Specialized in sales of computing, tablets, and video games by assisting customers in finding products that fit their personal needs and educating them the product functionalities and hardware specifications- Worked with vendors from Dell, HP, Google, and Microsoft in regards to sales performance, advertising displays, and go-to-market strategy with their latest products, and trainings, building a great working interpersonal relationships with the vendors. - Recognized as a top performer who regularly exceeds personal KPI records in new memberships and sales profit of over $60,000 quarterly

Seattle, Wa

- Oversaw events in attendance of over 100 people in managing event schedules, coordinating cross-functional teams, and leading event operations in assigning roles and tasks to ensure event quality and preparations. - Reviewed weekly sales numbers and fulfilled inventory orders based on product stock, sales forecast data, and current trends to ensure sales floor replenishment and variety in maximizing sales profit.

Seattle, Washington, United States

- Coordinated events from inception to completion for a variety of needs not limited to: scheduling, activity planning, catering, event space logistics, and specials requests, to ensure overall customer satisfaction.

Seattle, Washington, United States

- Orchestrated floor plans through planograms to improve the visual presentation and product placements of merchandise which led to increase sales and customer engagement.- Resolving customer issues on the arcade floor such as troubleshooting game, crane games prizes, retrieving lost points cards, and redemption counter exchanges, leav customers appreciative of the service provided.

- Responsible for managing bookings and billings of all guest reservations using SkyTouch and Synxix management operating systems of inputting guest information, billing, notes, and records.- Provided excellent customer service by creating guest reservations, answering questions, fulfilling guest requests, and providing information about the area and attractions that may be of interest, leaving guests satisfied during their stay.- Collaborated with sales team to educate customers looking for meeting rooms, event spaces, or an extended stay, while creating an impactful impression about the property and amenities offered.- Optimized data analytics by reporting and analyzing guest feedback and ratingsto implement and improve the hotel experience for current and or incoming guests.

- Managed the Esports arena venue and promoted tournaments for attendees to attend or participate in. - Helped manage demo stations and giveaways for exhibit booths to prevent fire hazards, spark excitement, and allow as much attendee to try out game demos. - Aided attendees with directions, event and panel information, and medical and safety assistance, in order for attendees to fully enjoy their experience at the event.

Seattle, Wa

- Built visual display tables and stands for merchandises, which maximized sales of new and trending clothes.- Offer knowledge and expertise in current trends, promotional products, and sought customer input to personalize and better their overall shopping experience. - Managed and optimized backstock and products to reduce inventory search time for products by 3-5 minutes.

Seattle, Wa

- Collaborated with management in revamping merchandise displays and floor layout using A/B testing to analyze which display variants were most effective. - Engaged customers to tailor customer needs by demonstrating my selling skills and product knowledge, which generated over $75 in sales per customer.- Managed and optimized backstock and shipments to reduce search time for inventory products by 3-5 minutes.

Renton, Wa

- Accurately picked, packed, and shipped finished goods on time for delivery for customers. - Examined and unloaded bicycle products from cargo containers that varies from 20-30 pounds on average. - Constructed custom bicycles for customers according to their needs and budget, delivering beyond their expectations.

Bachelor’S Degree, Business Administration Marketing

- Korean Student Association - Management Information Systems Club

Bachelor'S Degree