Apply interpersonal skills, problem-solving, and technical knowledge to provide exemplary customer service and supportImplemented ticket organization systemManage hardware asset database on a daily basisPrepare and deploy hardware and software in a domain environment

Used C#, Docker, and Dynatrace to develop, deploy, and monitor a microservice enforcing the currency of project dependencies throughout the organizationCollaborated with intern group on data aggregation microservice project to consolidate Jira metadataApplied AGILE workflow methodology

Effectively managed audio/visual services for professional conferenceApplied interpersonal skills, problem-solving, and technical knowledge to provide exemplary customer service and supportManaged hardware asset database on a daily basisPrepared and deployed hardware and software in a domain environment

Effectively communicated with students to help them understand difficult subject materialInnovated and adapted teaching methods to illustrate concepts

Used interpersonal skills, positive attitude, and conflict resolution to provide quality customer serviceTrained several new employees on workplace procedures and role responsibilities