Jack Walmsley

Jack Walmsley Email and Phone Number

Operational Resilience Manager @ Phoenix Group
Telford, GB
Jack Walmsley's Location
Telford, England, United Kingdom, United Kingdom
About Jack Walmsley

Highly motivated and experienced Customer Operations Manager with a proven track record of success in both the retail and financial services industries. I bring over 9 years of experience leading within FTSE 100 companies. Currently serving as a Customer Operations Manager for Phoenix Group, I possess a strong skill set including exceptional customer service, change management, risk mitigation, KPI delivery, effective communication, and visionary leadership. With a passion for driving positive results, I am dedicated to providing exceptional service and creating a positive impact on both the business and its customers.

Jack Walmsley's Current Company Details
Phoenix Group

Phoenix Group

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Operational Resilience Manager
Telford, GB
Website:
thephoenixgroup.com
Employees:
6488
Jack Walmsley Work Experience Details
  • Phoenix Group
    Operational Resilience Manager
    Phoenix Group
    Telford, Gb
    View
  • Phoenix Group
    Operational Resiliency Manager
    Phoenix Group Jan 2025 - Present
    Telford, England, United Kingdom
    View
  • Diligenta - A Subsidiary Of Tata Consultancy Services
    Customer Operations Manager
    Diligenta - A Subsidiary Of Tata Consultancy Services Jun 2022 - Jan 2025
    Telford, England, United Kingdom
    Responsible for the management, control and delivery of change that impacts Customer Services. Managing and coordinating all aspects of these deliveries to defined Critical Success Factors related to scope, time, cost and quality of business readiness. Engaging with Sponsors and all business stakeholders to ensure successful delivery whilst championing the change process. Providing functional knowledge and expertise to represent Customer Services within the wider organisation, deliver on change and integration initiatives.
    View
  • Phoenix Group
    Resourcing Team Leader
    Phoenix Group Sep 2019 - Jun 2022
    Telford, England, United Kingdom
    View
  • Tesco
    Store Manager
    Tesco Sep 2014 - Sep 2019
    West Midlands, England, United Kingdom
    View

Jack Walmsley Education Details

  • Madeley Academy
    Madeley Academy

Frequently Asked Questions about Jack Walmsley

What company does Jack Walmsley work for?

Jack Walmsley works for Phoenix Group

What is Jack Walmsley's role at the current company?

Jack Walmsley's current role is Operational Resilience Manager.

What schools did Jack Walmsley attend?

Jack Walmsley attended Madeley Academy.

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