Jack Williams Email & Phone Number

Sheffield, Gb

• Responsible for assisting in delivery of key services within Colleague Identity and Access Management, including the technical delivery of projects and operational support.• Ensure privileged access is managed in line with LBG policies and to ensure the highest standards of security are attained.• Maintaining compliance to SOX, ITEC and other internal processes whilst building relationships with IT Risk and Auditors.• Deliver assigned tasks to deadlines and assist in quality assessing the work of others if required.• Identify and deliver opportunities for automation and efficiency.• Support the Service Reporting Manager in the design and delivery of live dashboards to enable speedy identification of issues in live service and enable the recovery of failing services. • Provide guidance and support to programs and projects where Privileged Access engagement and deliverables have been agreed.• Engage with key project stakeholders at all levels providing guidance and support where necessary

Working with Make Positive part of Sabio. Make Positive is a multi award-winning Platinum Salesforce consulting partner. As an Implementation Consultant I was part of the team supporting the implementation of Salesforce solutions.

United Kingdom

• Consultant to external clients for reporting requirements who use the Genesys Engage telephonary software• Providing requirement gathering, end to end build process and post build support with project stakeholders, senior managers, and directors.• Using a variety of technologies to generate reporting (SQL, CXI developer, Business Objects)• Becoming the subject matter expert and 1st line support• Working alongside project managers, developers, sales, solution consultants and with the clientsto provide a complete service

Rotherham, England, United Kingdom

Working within business improvement team to help the contracted housing association's and local authorities, understand contract performance for the repairs and maintenance of owned properties. Visualizing reporting in Power-Bi, Business objects and Excel, with a deep dive interrogation document created quarterly in Word to provide greater insight and explanation of the regular reporting to aid in understanding and propose businesses change to aid improvement through the contracts management structure.

Sheffield, England, United Kingdom

6 month contract project working on a meter read validation tool for the business.

Rotherham, South Yorkshire, United Kingdom

Sheffield, United Kingdom

Further develop, manage and maintain the company's reporting catalogue in Power Bi. Providing support and training to all employees on everything Power Bi.

Leeds, West Yorkshire, United Kingdom

Working with the group IT at Johnston Press to bring in and develop the company's reporting catalogue into PowerBi.

Sheffield, United Kingdom

To facilitate and support the Sales Executives, Managers an Senior Management team to maintain and improve efficiencies and productivity in the Media Sales Centre and the Johnston Press Group

Sheffield, United Kingdom

I am responsible for preparing advertising copy, selling space in 30 different regional newspaper and managing the accounts of key customers to a value of approximately £15,000 per month. I also plan and publish special feature pages to generate extra revenue.

Sheffield, United Kingdom

As an outbound business to business Telemarketing Executive I was expected to complete outbound/Inbound sales, market Research and Appointment setting campaigns on behalf of VOICE clients. I represented VOICE and its clients in a very professional manner at all times. Campaigns were completed by dedicated teams so the ability to work in this type of environment was essential. Campaign specific training was provided, DPA and FSA training was standard.

Bachelor Of Arts (Ba), With Honours, Media

Activities and Societies: Athletics Team

A-Levels, A-Levels

Gcse'S, Gcse

Activities and Societies: School Athletics Team